Outreach Worker

A fantastic, new opportunity has arisen to join our team and become a Homelessness Outreach Worker, supporting rough sleeping individuals throughout their treatment journey.

 

 

• Conduct street outreach across varied times and locations to identify, engage and support people sleeping rough.
• Provide assertive outreach to entrenched rough sleepers, including those reluctant to engage with services.
• Support homeless service users with timely hospital discharge into suitable accommodation.
• Work closely with drug, alcohol and mental health services to ensure access to appropriate treatment and support.
• Use recognised approaches, including Motivational Interviewing, to support service users in addressing substance misuse.
• Prevent new rough sleeping where possible and support individuals to reconnect with their home communities.
• Liaise with Housing Strategy Teams and supported housing providers to maximise accommodation opportunities.
• Participate in case conferences, street counts and partnership working, ensuring effective information sharing and delivery of action plans.
• Work flexible shift patterns, including unsociable hours and severe weather conditions, to maximise engagement with service users.

 

  

• Understanding of the needs of people who are rough sleeping, begging, or experiencing multiple and complex needs.
• Strong knowledge of substance misuse, alcohol misuse and/or mental health support.
• Experience of multi-agency working, partnership collaboration and facilitating professional meetings.
• Commitment to strength-based approaches, professional boundaries and safeguarding vulnerable adults and children.
• Good administrative, recording, reporting and IT skills, including Microsoft Office.
• Knowledge of supported housing services.
• Excellent communication, negotiation and advocacy skills.
• Ability to build effective relationships with statutory and voluntary services.
• Confident working independently and as part of a team.
• Ability to engage patiently and professionally with challenging or non-engaging clients.
• Ability to reflect on and evaluate interventions and service delivery.
• Flexible approach to working unsociable hours when required.

 

 

 

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK

 

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

 

 

CGL points 23 to 28 (£28,557.79 - £32,802.41)

Inner London Weighting (£4,236.47)

17/7/2026

5/7/2026

Marcus Harris | marcus.harris@cgl.org.uk | 07345418920

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.