Medical Office Assistant – Records

Starting pay is based on experience, qualifications, internal equity, and local market conditions.

Chestnut offers a comprehensive benefits package that supports both your career and your well-being, including health, dental, and vision insurance, retirement with company match, generous paid time off, tuition reimbursement, professional development opportunities, and career advancement.

Chestnut Health Systems is seeking a full-time Medical Assistant - Records in Bloomington, Illinois.

This role is a great fit for a CNA, CMA, or CMOA who enjoys the medical side of healthcare but also thrives on organization, documentation, and keeping things running behind the scenes.

You'll support our medical team by helping ensure patient records are accurate, complete, and up to date. From processing medical records and test results to reviewing documentation and supporting front office operations, your attention to detail will directly support high-quality patient care.

If you're organized, dependable, comfortable with technology, and ready to put your certification to work in a different kind of healthcare role, we'd love to meet you.

• Use your CNA, CMA, or CMOA training in a medical office and records-focused setting.
• Play an important role in supporting providers and maintaining accurate patient information.
• Build experience with electronic medical records, documentation, medical orders, and healthcare operations.
• Work in a structured environment where organization and attention to detail are valued.
• Join a collaborative team that supports both patient care and one another.
• Grow your healthcare experience while building skills that can lead to future opportunities within Chestnut.

• →Review electronic clinical documentation for accuracy, completeness, and required information.
• →Prepare, scan, and attach paper documents to the electronic medical record (EMR).
• →Process and distribute incoming faxes and medical documentation.
• →Maintain filing systems, reports, and documentation deadlines using strong time management and prioritization skills.
• →Process requests for health records accurately and timely.
• →Update patient medical orders and medical test results in the EMR.
• →Review active patient charts for compliance with agency policies and procedures.
• →Obtain required patient signatures and documentation.
• →Support front office staff and daily clinic operations as needed.
• →Maintain confidentiality and security of all patient and organizational information.
• →Promote Chestnut's culture of customer service excellence in all interactions.
• →Perform other duties as assigned.

• High school diploma or equivalent required.
• Successful completion of a Medical Assistant or Certified Nursing Assistant training program required.
• Active certification as a Certified Medical Assistant (CMA), Certified Medical Office Assistant (CMOA), or Certified Nursing Assistant (CNA) required.

• Intermediate computer proficiency, including Microsoft Office, Adobe Acrobat, and electronic medical record systems.
• Strong keyboarding and data entry skills.
• Knowledge of common medical terminology, medical office procedures, and standard office equipment.
• Excellent organizational and time management skills.
• Strong attention to detail and accuracy.
• Effective written and verbal communication skills.
• Ability to work independently and manage multiple priorities.
• Ability to establish and maintain effective working relationships with patients, referral sources, staff, vendors, and the public.
• Ability to exercise discretion and maintain confidentiality when handling sensitive information.

Since 1973, Chestnut Health Systems has been improving lives through integrated behavioral health, primary care, substance use treatment, prevention, research, and community partnerships.

Today, more than 800 compassionate employees serve individuals and families throughout Illinois and Missouri. Our interdisciplinary teams deliver trauma-informed, recovery-oriented care that integrates behavioral health, primary care, dental, and community-based services to improve health outcomes and strengthen communities.

At Chestnut, every role contributes to quality patient care. Your work behind the scenes helps providers have the accurate information they need to care for patients effectively.

To be considered, applicants must attach a resume, complete the application, and answer all screening questions.

Chestnut welcomes applications from qualified individuals with recovery experience.