Board and Public Disclosure Program Manager

Community Transit is hiring a Board & Public Disclosure Program Manager to support the coordination of public records requests and Board of Directors activities – helping ensure our work is accurate, timely, and aligned with legal and regulatory requirements.

In this role, you’ll partner closely with executive leadership, legal counsel, and teams across the agency to manage sensitive information, track complex processes, and keep critical governance work running smoothly. This work behind the scenes plays a key role in building public trust, and this position is central to ensuring that work is done with precision, consistency, and care.

You’re highly organized and detail-driven, with a natural ability to manage multiple priorities while maintaining accuracy and professionalism. You’re comfortable working with sensitive information, navigating structured processes, and collaborating with a wide range of stakeholders.

You communicate clearly and thoughtfully, ask the right questions, and take pride in producing high-quality, reliable work.

You enjoy bringing order to complex workflows and are motivated by roles where your work supports compliance, transparency, and organizational effectiveness.

At Community Transit, our mission is to help people get from where they are to where they want to be. We’re a community-focused, forward-thinking public agency where your work has real impact – not just internally, but across the region we serve.

You’ll be part of a collaborative, supportive culture that values continuous improvement, professional growth, and doing the right thing. With hybrid flexibility, meaningful work, and the opportunity to partner with leadership on high-visibility programs, this is a place where your contributions truly matter.

• Manage daily operations of the agency’s public disclosure program in alignment with the Washington State Public Records Act.
• Manage intake, review, redaction, and fulfillment of records requests, ensuring timely and accurate responses.
• Maintain thorough tracking and reporting of disclosure activities.
• Serve as backup Public Disclosure Officer and support compliance audits and reporting efforts.
• Coordinate closely with legal counsel and internal stakeholders to ensure consistent, lawful practices.

• Lead administrative support for the Board of Directors, ensuring compliance with the Open Public Meetings Act and Board bylaws.
• Manage all aspects of Board meetings, including agenda development, material preparation, logistics, and technology coordination.
• Serve as primary liaison between Board members and agency staff.
• Manages Board member onboarding, orientation, and ongoing support.
• Provide executive-level support, including research and preparation of materials.
• Coordinate Board activities and maintain the Board’s public-facing webpage.

• Oversee the agency’s official records, legal documents, and Board resolutions to ensure compliance with records retention requirements.
• Lead cross-functional coordination to manage and maintain the agency’s policy library.
• Monitor and guide the review, approval, and publication of internal and Board policies.
• Develop and implement procedures and training resources in partnership with key departments to promote consistent records and policy management practices.

Drive department-wide initiatives, spearhead process improvements, and lead special projects. Conduct in-depth research, produce strategic reports, and coordinate cross-functional efforts to support organizational goals.

Manage the development and execution of internal training and communications on public disclosure, Board governance, and policy updates. Collaborate with the Senior Programs Manager to design content and coordinate agency-wide training programs that enhance organizational compliance and effectiveness.

Serves as a designated official recipient of legal documents, service papers and claims for the agency.  In coordination with legal counsel, research legal documents as needed and serve as a Notary Public. 

Provide back up support in all areas of the Executive Department.  Process customer and public inquiries and coordinate cross-department research and responses.  Assist in managing the department’s electronic filing systems, SharePoint libraries, and document workflows.  Ensure data accuracy, accessibility, and security.

Perform other duties of a similar nature or level.

• 5 years of progressively responsible executive support for senior leadership or governing boards.
• 3 years of experience interpreting and processing public records requests in a public agency or institution subject to the Public Records Act.
• Administrative, program coordination, or compliance experience.
• Washington State Notary Public license or ability to obtain within six months of hire.  The Agency will cover the costs of notary application, bond, supplies, and training.

An equivalent combination of education and experience to successfully perform the job duties is also accepted.

• Solid understanding of the Washington State Public Records Act, the Open Public Meetings Act and records retention requirements.
• Familiarity with board operations, agency administration, public sector governance, and open government laws.
• Knowledge of administrative procedures, office management practices, and regulatory compliance.
• Strong writing, research, editing and organizational skills.

• Fostering an inclusive workplace by upholding Community Transit’s core values in support of the organization’s vision and mission.  Inspiring team commitment, pride, and trust while promoting cooperation and motivating members to achieve shared goals.  Demonstrating courtesy, sensitivity, and respect in all interactions.
• Managing competing priorities and delivering results under tight deadlines.
• Communicating with professionalism, diplomacy, and discretion.
• Organizing and maintaining complex recordkeeping systems.
• Analyzing data and summarizing findings in clear, actionable formats.
• Researching and analyzing complex problems to develop, recommend, and implement solutions.
• Working both independently and collaboratively across departments.
• Maintaining confidentiality of sensitive information and materials.
• Proficiency with Microsoft Office, SharePoint, web content management, and electronic records management tools.

• Bachelor’s degree in public administration, business, or a related field, or a Legal or Paralegal degree.
• Municipal Clerk Certification.
• Coursework or certification in public records or records management.

This position is primarily an in-office position.  Hybrid telework is at management discretion and may not be available for this position based on the nature of the work.  Work is performed in an office environment and requires the use of office equipment and technology.  This position is required to move throughout and between different office buildings and may need to complete tasks in noisy environments.  This position may be required to lift and carry boxes, files, or materials up to 20 pounds occasionally.  Occasional travel between agency facilities or attendance at early morning or evening meetings may be required.  Meeting project deadlines may include working more than 40 hours a week.   

• Only on-line applications accepted. 
• Applicants for this job may be considered for other openings up to six months after the date this position is filled.
• Applicants who meet the minimum requirements may be scheduled for an interview as well as a variety of tests to demonstrate knowledge, and skills for the position.  The evaluation process may include interviews, background check, reference checks and various performance tests.