System Analyst, eClinicalWorks (eCW)

Essen Health Care is the largest privately held, multispecialty medical group in New York, providing high-quality, compassionate care to some of the state’s most vulnerable and underserved residents.

Founded in 1999, we’ve grown from a single primary care office into a network of 50+ locations offering urgent care, primary care and specialty services, from women’s health to endocrinology and psychiatry. We also provide nursing home support, care management, and in-home care through our Essen House Calls program. Guided by a Population Health model, our team of 500+ providers deliver care in-person, at home, or via telehealth, ensuring patients get the support they need when and where they need it.

We’re looking for talented, motivated individuals to join our growing team. Whether you’re a medical provider, administrator, or operations professional, there’s a career here for you. Join us in making a real difference in the health of our community.

• Configure, build, and maintain eClinicalWorks (eCW) modules including ambulatory workflows, order sets, templates, smart forms, and clinical documentation tools.• Optimize workflows to enhance provider efficiency, increase patient throughput, and improve documentation quality.

• Lead and support eCW implementations, upgrades, and enhancements.• Coordinate with stakeholders for requirements gathering, testing, and go-live support.• Manage system changes using structured change management processes.• Collaborate with providers, clinical leadership, revenue cycle teams, and IT infrastructure and integration teams.• Act as a liaison between technical teams and clinical users.

• HL7 interfaces / API integrations: Experience working with HL7 interfaces or API integrations is preferred, supporting interoperability and data exchange across healthcare systems.• Revenue cycle workflows: Familiarity with revenue cycle workflows is advantageous, enabling effective support for billing and financial operations within the healthcare environment.• Telehealth and patient engagement tools : Experience with telehealth solutions and patient engagement tools is preferred, contributing to enhanced patient care and connectivity.• Knowledge of regulatory programs (MIPS, HEDIS, etc.) : Understanding regulatory programs such as MIPS and HEDIS is preferred, supporting compliance and quality reporting requirements.

• Education: Bachelor’s degree in healthcare administration, Information Technology, Business Management, or related field.• PMP, CSM, or equivalent project management certification.• Experience with healthcare data analytics and reporting.• Familiarity with Agile, Waterfall, and hybrid project methodologies.

Essen Healthcare is an equal opportunity employer. We value diversity and are committed to creating an inclusive and supportive work environment for all employees.