External Quality Assurer for Business, IT and Sales

We’re excited to be looking for an External Quality Assurer for Business, IT and Sales to join our External Quality Assurance team. The External Quality Assurance team is responsible for maintaining the integrity of our internally assessed qualifications including the approval, monitoring and evaluation of our centres.

The purpose of this role is to ensure quality assurance compliance, to drive a high standard in assessment activities and continuous improvement in practice within our centres so that we can ensure a first-class service which meets the needs of both our customers and learners, supporting market growth and promoting advancement in learning. 

You'll assess and manage risk and performance of centres and their staff through analysis and review of data and evidence from a variety of sources, including regulators and customers, which forms part of the quality process to ensure qualification and regulatory compliance.

• Carrying out external quality assurance activities, completing reports within specific Service Level Agreements (SLA) to a high standard, ensuring all relevant parties are kept informed of the outcomes
• Collaborating with relevant internal and external stakeholders to ensure quality assurance activities are tailored to specific centre requirements, clearly communicated and documented within CRM, delivered on time whilst budgeting is considered
• Ensuring compliance of all qualifications within your regional area in line with NCFE requirements, the General Conditions of Recognition and any other relevant regulatory criteria
• Delivering exceptional customer service to all stakeholders, internal and external, reflecting on feedback received through a range of sources to drive improvement in your own work practices and processes as well as the wider EQA team

• Relevant subject expert, qualified to at least a level 3 in a Business related subject
• Recognised teaching qualification
• Qualification in external quality assurance or be willing to work towards
• Qualification in assessment & internal quality assurance
• Evidence of at least 3 years of working in an educational quality assurance role with knowledge of assessment and external quality assurance principles
• Knowledge of current developments in education and assessment

Feeling inspired? Read the full Job Description 

Imagine a career where your contributions affect not only what people learn, but the way that learning is developed and delivered.

With over 170 years of education experience our core purpose remains at the heart of the organisation – to promote and advance learning to create a fairer, more inclusive society, making sure no learner is left behind.   

Want to know more? Take a look at our website https://www.ncfe.org.uk/  

Ready to join us and shape real change? Apply with your CV if you have the commitment to excel in this position.

This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare any cautions, convictions, reprimands, and final warnings that are not protected (i.e., that are not filtered out) as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). 

We're committed to building rich diversity into our workforce at all levels, to ensure that we understand and are representative of the communities and customers we serve.  

We do not discriminate against anyone due to their gender, sexuality, race, age, religion, beliefs, identity, social background, visible or hidden disability, or neurodiversity. Instead, we pride ourselves on our collaborative, vibrant and high-performance culture which embraces everyone, celebrates uniqueness, and enables everyone's voice to be heard.