Residential Specialist

S:US is seeking a Residential Specialist for our men's shelter in Brooklyn.

This position is located at Blake Avenue Brooklyn, NY 11208.

The Residential Specialist staff member will be responsible for ensuring a safe environment and that tenants are adhering to House Rules and program policies, monitoring surveillance systems, and acting as a role model to tenants and encourage program participation. In this role you will provide necessary support to residents for a variety of issues, make hourly observation rounds and document in the communication log, communicate incidents to supervisory staff via written incident reports and communication log, and attend staff meetings. You will also provide frontline crisis intervention, answer phones and route calls as needed, ensure reception area is tidy, and perform other duties as requested by supervisor.

• →Conduct regular scheduled rounds to ensure safety and residents wellbeing
• →Enter activity log information and shift notes in a timely fashion and accurate manner.
• →Complete necessary admissions paperwork
• →Assist in escorting residents to services and activities outside of the facility, such as clinics, income maintenance centers and housing referral
• →Meet with Shift Supervisor for individual and group supervision
• →Planning, implementing and/or researching self-care and other social activities for residents conduct Resident Support groups
• →Meet with case managers on regular basis to assist in assigned tasks
• →Provide initial orientation to program
• →Provide administrative support in areas of office coverage, telephone and clerical work, food services
• →Understand and follow emergency procedures, including fire drills
• →Perform other duties as assigned by Shift Supervisor and Program Director
• →Attend job related trainings and agency meetings as necessary
• →Provide meal coordination

• HS Diploma or GED required
• 1-2 years of experience in a community based, residential program required
• Security experience strongly preferred; CCTV, rounds of the facility
• De-escalation skills and familiarity with treatment setting strongly preferred

Join a team of employees who cares about the wellbeing of others.  We believe in fostering a culture built on our core values:  respect, integrity, support, maximizing individual potential and continuous quality improvement. 

S:US is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Director of Talent Acquisition at talentacquisition@sus.org