Salesforce Systems Administrator

At ALTOUR, we believe people are the driving force behind every meaningful connection - our clients’ and our own. With more than 1,000 team members and a presence in over 80 countries, we are a globally recognized leader in corporate travel management and a proud division of Internova Travel Group, the highest-ranking American corporate travel management company (Business Travel News). 

Our mission is to manage the complexities of connecting people so they can represent their brands in the most impactful way possible. That same philosophy shapes our workplace culture, one that evolves, improves, and empowers our people to grow and thrive. 

We embrace innovation and leading-edge technology to create smarter, faster, and more tailored solutions - not just for our clients, but for each other. At ALTOUR, you’ll be part of a collaborative, forward-thinking environment where your voice matters and your success is a shared journey. 

We are seeking a highly organised and proactive Salesforce System Administrator to join our dynamic and fast-paced events team. This role plays a critical part in supporting the configuration, management, and maintenance of Salesforce campaigns that underpin our event operations. You will help ensure that all event-related data is captured accurately, workflows run efficiently, and campaign activities are executed flawlessly across both virtual and live events.

As a key support function, you will assist with campaign setup, user support, troubleshooting system issues, and maintaining data integrity to enable effective reporting and decision-making. You will collaborate closely with Events, Marketing, IT, and internal client stakeholders to streamline processes, enhance communication flows, and ensure that all event activities meet both logistical needs and strict pharmaceutical compliance standards.

This role is ideal for someone who enjoys problem-solving, thrives in a detail-oriented environment, and is passionate about using Salesforce to improve operational efficiency and event delivery.

• Experience with Salesforce CRM, ideally in an administrative, data entry, or campaign support capacity.• Solid understanding of data accuracy, quality control, and campaign workflows.• Proficient in using Microsoft Excel or similar tools for data manipulation and validation (e.g., VLOOKUP,   filtering, de-duplication).• Ability to identify and troubleshoot technical issues related to registration forms, email sends, and event  data workflows.• Familiarity with email campaign tools and/or marketing automation platforms (e.g., Salesforce Marketing   Cloud, Pardot, Marketo).• Strong attention to detail and a proactive approach to identifying and resolving data or system issues.• Excellent communication skills, with the ability to coordinate across teams and respond clearly to customer   queries.• Highly organised and reliable, capable of managing multiple tasks in a fast-paced, deadline-driven  environment.• Demonstrates initiative and accountability, particularly when working independently or supporting remote   teams.Additional desirable skills • Experience supporting virtual event operations (e.g., managing registration portals, live attendee data, certificate generation).• Understanding of GDPR/data protection standards and how they apply to event data management.• Basic knowledge of HTML or email formatting for content updates is a plus.• Exposure to ticketing or helpdesk systems (e.g., Jira, Zendesk, ServiceNow) for tracking customer issues or support tickets.