Entry Client Solutions Specialist

United Wholesale Mortgageentry

OtherSolutions Specialist

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Quick Summary

Overview

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Our Entry Client Solutions Specialist uses their problem-solving skills with our guidelines to maintain our client records and assist our clients with updates. Their daily interactions are with a mix of internal and external clients. We are looking for a positive team player with a strong work ethic, positive attitude, coach-able, a high sense of urgency with tasks, great attention to detail, adapts well to change, excellent organization, and some who isn’t afraid to take ownership and shows pride in their work.

Responsibilities

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→Updating and maintaining accounts
→Supporting website logins
→Handling general account inquiries
→Assisting clients, both internal and external, via phone and email
→Drafting and mailing letters and notifications to clients
→Reviewing conditions supplied for applications
→Various projects as assigned by leadership

Requirements

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Requirements

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Strong analytical and problem solving skills
Excellent verbal and written communication skills.
Proficiency in Microsoft Office (Word, Excel, etc.) is preferred
Ability to work independently and be a self-starter
High School Diploma or equivalent
Onsite attendance is required

What We Offer

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✓Paid Time Off (PTO) after just 30 days

✓Additional parental and maternity leave benefits after 12 months

✓Adoption reimbursement program

✓Paid volunteer hours

✓Paid training and career development

✓Medical, dental, vision and life insurance

✓401k with employer match

✓Mortgage discount and area business discounts

✓Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court

✓Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon

✓Gourmet cafeteria featuring homemade breakfast and lunch

✓Convenience store featuring healthy grab-and-go snacks

✓In-house Starbucks and Dunkin

✓Indoor/outdoor café with Wi-Fi

All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting “Apply for this job online” you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.