Cargomatic2mo ago
$40 – $45/yr
Customer Success Specialist
Long Beach Camid
OperationsCustomer SupportCustomer Success Specialist
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Quick Summary
Overview
Customer Success Specialist Location: Long Beach, CA Compensation: $40.00 – $45.00 per hour About Cargomatic Founded in 2013,
Technical Tools
OperationsCustomer SupportCustomer Success Specialist
What We Offer
~1 min readAbout the Role
~1 min read- Serve as the primary point of contact for enterprise customers, owning all communication via email, phone, and reporting
- Manage day-to-day shipment operations for enterprise accounts and perform additional duties as needed
- Collaborate cross-functionally with Sales, Account Management, Carrier Operations, and leadership to ensure customer expectations and performance metrics are met
- Own weekly account data metrics and key SLAs, ensuring accuracy and continuous improvement
- Identify and help implement new products, processes, and initiatives to support customer growth and engagement
- Build, document, and champion processes and SOPs to support the transition of daily tasks to offshore support teams
- Bachelor’s degree strongly preferred
- 3–5 years of experience in transportation and/or logistics
- Strong customer support and customer satisfaction experience
- Excellent written and verbal communication skills
- Ability to think on your feet and solve problems analytically
- Comfort working in a fast-changing environment with shifting priorities
- Strong sense of urgency and ability to prioritize daily tasks
- Ability to learn new technology and concepts quickly
- Intermediate to advanced proficiency in Microsoft Excel
What We Offer
~1 min read✓Competitive compensation
✓Medical, dental, and vision insurance
✓Flexible paid time off (PTO) and paid holidays
✓401(k) plan
✓Employee assistance program (EAP)
✓Opportunities for professional growth and career development
✓Work in a high-growth company redefining logistics and supply chain
Listing Details
- Posted
- February 5, 2026
- First seen
- March 26, 2026
- Last seen
- April 13, 2026
Posting Health
- Days active
- 17
- Repost count
- 0
- Trust Level
- 38%
- Scored at
- April 13, 2026
Signal breakdown
freshnesssource trustcontent trustemployer trustcandidate experience
C
Cargomatic
greenhouse
Salary
$40 – $45
per year
External application · ~5 min on Cargomatic's site
Please let Cargomatic know you found this job on Jobera.
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Customer Success Specialist$0k–$0k