Customer Service Team Leader

At Carma, we’re more than just a car company, we’re on a mission to shake up the Australian automotive industry! As a digital pre-owned car dealership, we’re turning the car buying experience into a hassle-free, seamless journey that customers can truly enjoy. With our diverse and collaborative team managing everything from engineering to marketing and buying to reconditioning in-house, we’re powered by the best people and we’d love for you to come along for the ride.

In this role, you’ll own the Customer Service experience within our Buying team, ensuring every Carma interaction is smooth, simple, and exceptional. You’ll stay close to the day-to-day: supporting customer enquiries, coordinating inspection bookings, and stepping in where needed to keep things running seamlessly. You’ll also help shape how we work, always looking for smarter, faster ways to improve the customer experience.