Our Story Hello there. We’re Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like
About Keen At Keen, we don't just deliver services we embed ourselves into the heart of our clients' businesses. From digital marketing and creative to customer experience, we craft bold, high-performance digital experiences for global brands. Keen helps some of the most exciting U.S. and internatio
Lead a team that's helping ranchers succeed with CattleMax. CattleMax has helped ranchers keep better records since 1999. We're looking for an experienced Customer Service Team Leader to help guide our Customer Service team while continuing to provide exceptional support to cattle producers across N
Customer Service Team Leader - Restaurant Support Takealot.com, a leading South African online retailer, is looking for a highly talented Customer Service Team Leader to join our team in Cape Town. We are a young, dynamic, hyper growth company looking for smart, creative, hard- working people with i
We’re a fast-growing tech scale-up with $36M in funding, revolutionizing the modern internet with cutting-edge solutions that drive mass-adoption. We already work with major brands such as Uber, Amazon, North Face, Temu, Lego, BMW, North Face and 100’s more. Our secret? Removing all blockchain and c
Overview Ready to lead a team that makes a real difference every day? As a Customer Service Team Leader at apetito you'll be responsible for inspiring and developing a team of Customer Service Advisors who are dedicated to delivering an exceptional customer experience for our B2B customers. Working
MEET COMPASS We are a full service BPO that partners with brands to power growth through exceptional customer experience. Our founders were trailblazers in the eComm industry. When they couldn’t find a customer service partner that was as innovative as they were, they built it. Many companies view t
Overview Ready to lead a team that makes a real difference every day? As a Customer Service Team Leader at apetito you'll be responsible for inspiring and developing a team of Customer Service Advisors who are dedicated to delivering an exceptional customer experience for our B2B customers. Working
Where Performance Meets Purpose Iconic golf brands. Commitment to excellence. Colleagues who care. Working at Acushnet Europe means you bring your background and experience to a company with a rich history of creating the best products for dedicated golfers around the world. Your performance has pur
我們正在尋找具備服務思維、團隊管理能力與執行力的 Customer Service Team Leader!你將負責第一線客服團隊的日常管理與服務品質提升,透過即時支援、績效管理及團隊培育,協助客服夥伴提供優質且高效率的客戶服務體驗。 同時你也將參與客服流程優化、數據分析及跨部門協作,透過持續改善營運效率與服務品質,支持平台穩定運作並推動客戶滿意度提升。 負責客服團隊日常營運管理,即時監控服務表現,確保團隊達成服務水準、出勤率、AHT 等關鍵指標。 負責客服夥伴的培訓、輔導與績效管理,透過定期 Coaching 及回饋機制,協助團隊持續成長。 擔任客服團隊第一線支援窗口,協助處理日常問題並提供
Are you looking for a new job opportunity within an international company where you can grow and make use of your skills? Do you have team-leading experience managing customer support teams? If the answer is yes, please keep reading! Responsibilities: Apply a process of continuous review and proacti
Customer Service Team Leader (Out of Hours) Monday - Friday 17:00pm - 02:30am (we can be flexible of the start and finish times) This position would suit those with Dispatch Planning experience as you will be responsible for maintaining an efficient workflow, prioritizing jobs effectively, for effec
Job Title:Customer Service Team Leader (travel) Job DescriptionThe Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability. Sei pro
Summary: We are looking for a talented individual to oversee a team of agents providing multi-channel customer support (inbound and outbound calls). The role ensures service excellence, team engagement, and operational performance aligned with KPIs. The Team Lead acts as a coach, mentor, and problem
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