Sr. Mgr, Continuous Improvement for COE Transport & 3PL (Sofia office)

Develop and execute continuous improvement (CI) strategies and action plans aligned with organizational objectives with a strong focus on standardization/harmonization of processes. Lead and manage cross-functional teams to identify, prioritize, and implement improvement initiatives. Provide leadership, coaching, and mentorship on CI principles, Lean and Six Sigma methodologies. Analyse existing processes to identify inefficiencies, waste, and improvement opportunities within transportation and 3PL operations. Apply Lean and Six Sigma tools such as process mapping, 5S, and value stream mapping to drive operational excellence. Conduct root cause analyses and implement sustainable corrective actions. Monitor and report on key performance metrics and share progress to senior stakeholders. Champion a culture of continuous improvement, the need for value creation and promoting engagement and best practice sharing across teams. Deliver CI training to enhance internal capability and promote ownership of improvement efforts. Lead change management processes to ensure smooth implementation of new initiatives and address resistance effectively. Key Stakeholders Internal: BU Logistics Lead, BU Transport Leads, BU Planning Leads, CoE Manufacturing, ISS Finance Center Proven proficiency in Lean and Six Sigma methodologies (Green or Black Belt preferred). Strong project and change management experience within logistics, transportation, or 3PL operations in an international FMCG “make” environment. Excellent analytical and problem-solving skills with a data-driven approach to decision-making. Strategic leadership, clear communication, and stakeholder management abilities across all organizational levels. Capability to deal with ambiguity. Capability to create standard processes, while appreciating and understanding local business unit complexities Min 7-10 years' experience within international Logistics environment Coaching experience and the ability to build CI capability and a sense for standardization across teams. Strong financial acumen for cost analysis and budget management. Experience working within a central team supporting independent, regionally driven business units. Success Indicators / KPIs Transportation cost per km, per drop, and per unit case/pallet shipped. Vehicle utilization rate. On Time In Full (OTIF) performance. 3rd party logistics cost per pallet sold. Finance acumen Conscientiousness, creativity in thought and action Ability to drive process implementation in organizations Strategic perspective ability and deduction of strategic objectives Conflict solution and organizational ability Critical thinking and growth mindset Change management