Corporate Relationship Manager(Financial Services)

Job Title: Corporate Relationship Manager Department: Corporate Grade Level: Manager Location: Mombasa Direct Report Head of Corporate Banking The Position Relationship Manager JOB PURPOSE STATEMENT / POSITION OBJECTIVE The role involves acquiring and managing corporate clients by building trusted relationships, advising on financial needs, recommending suitable banking solutions, ensuring compliance while onboarding clients in line with the Bank’s policies and procedures, providing ongoing account servicing, and identifying opportunities to expand banking services while handling administrative support for client accounts. KEY RESPONSIBILITIES • On-boarding of clients in accordance with established policies and procedures. • Business development by increasing earnings for corporate banking, facility uptake as well as utilization of bank products through cross-selling. • Advising clients on their personal financial needs and objectives by analyzing their financial needs and objectives. • Manage client relations in terms of growth and retentions. • Resolve customer complaints quickly and effectively. • Collect vital data relevant to the Bank’s account opening requirements from new customers. • Drafting corporate credit proposals and making recommendations to the credit committee. • Follow up on credit proposals, letter of offer, excess requests, notification of excesses and securities with Credit department. • Monitor relationships and attend to all queries relating to relationship accounts. • Contribute to various initiatives and any other tasks as assigned by senior management team. • Maintain quality corporate asset and liability books by ensuring timely collection on arrears and excesses. • Actively support deposit mobilization initiatives. • Any other duties that may be assigned by immediate supervisor from time to time. Requirements EXPERIENCE Over 8 years is banking and business management. Trade Finance experience is Mandatory Leadership or management training will be an advantage. ACADEMIC QUALIFICATIONS Bachelor’s Degree in business related field from a recognized university namely: Banking & Finance, Accounting, Economics, Business Administration / Management. Master’s Degree will be added advantage. SKILLS & KNOWLEDGE Bank Management Credit Underwriting Skills Budget preparations Customer service PERSONAL ATTRIBUTES Demonstrate high level of Integrity Good communication skills. Good conduct.