Warehouse Systems & Process Improvement Specialist

Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.

Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual idea and strategies. We are currently expanding and looking to add a motivated individual to our team based out of our Brampton office.

We are looking for a hands-on Warehouse Systems & Process Improvement Specialist to improve warehouse operations, workflows and system effectiveness.

This role will work closely with warehouse teams and our internal technology/software teams to identify operational inefficiencies, improve processes and translate warehouse requirements into practical system solutions.

• →Review warehouse operations including receiving, putaway, inventory control, picking, staging, shipping, returns and exceptions.
• →Identify process gaps, bottlenecks, manual work, duplicate activities and system workarounds.
• →Recommend improved and standardized warehouse processes.
• →Determine whether issues require a process change, system enhancement, training improvement or stronger operational controls.
• →Translate warehouse needs into clear workflows, functional requirements, user stories and acceptance criteria.
• →Work directly with software developers, QA and warehouse users during system development and enhancement.
• →Support WMS testing, UAT and validation of real warehouse scenarios and exceptions.
• →Assist with implementation, training, rollout and post-go-live stabilization.
• →Analyze warehouse KPIs and data to identify opportunities to improve productivity, inventory accuracy, service levels and operational efficiency.
• →Continuously gather user feedback and recommend practical system or process improvements.

• 5–8+ years of experience in warehouse operations, WMS, business systems or process improvement.
• Strong knowledge of warehouse and distribution processes.
• Experience with WMS implementation, enhancement or optimization projects.
• Ability to map processes and translate operational requirements into system functionality.
• Comfortable working with software development and technical teams.
• Strong analytical and problem-solving skills.
• Experience with RF scanners, mobile warehouse workflows, inventory systems and integrations.
• Experience with 3PL, transportation, distribution or multi-client warehouse environments is preferred.
• SQL, reporting or data-analysis experience is an asset.