Community Service Officer

The Community Service Technician performs a variety of tasks of a quasi-police nature in support of law enforcement activities of the Police Department. Duties include handling calls for service not requiring the presence of a sworn officer. This position is classified as a Critical personnel classification for Emergency Response. This means that during an emergency response, this position is part of a subset of essential personnel who must be physically present due to the nature of their role. Critical status is defined as employees whose duties are vital to maintain basic municipal functions during an emergency.

Essential job duties and functions, pursuant to the Americans with Disabilities Act, may include the following:

• Primary Engages in parking enforcement (i.e. handicapped, fire zone, no parking, school guard crossings, etc.)
• Performs traffic control and minor accident reports; tows abandoned vehicles
• Escorts funeral processions
• Assists with crowd control at major crime scenes, issues malicious mischief reports and petit theft/larceny reports
• Performs vacant house watch, home security surveys, minor burglary reports, and in-person follow-up reports.
• Responds to R.U.O.K. calls, animal complaints.
• Participates in community projects (i.e. food delivery, hand out flyers, etc.)
• All other duties as assigned by the manager, supervisor, Police Chief, or Mayor.

Must possess the required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Must be able to effectively to communicate verbally and in writing
• Must be able to effectively interact with the public, other personnel, and city officials while in stressful often hazardous situations.
• Must be able to pass physical fitness examination.
• Must possess knowledge of local, ordinances, codes and regulations.
• Must be able to learn the geography of the City; police methods, practices, and procedures; and statutes and ordinances related to the area of assignment.

High School Diploma or equivalent.

Must possess a valid Mississippi driver’s license.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical requirements include occasional lifting/carrying of 50+ pounds; walking for lengthy portions of the shift, visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to operate equipment. Subject to sitting, standing, reaching, walking, twisting and kneeling to perform the essential functions. Working conditions are both indoors and outdoors. This position requires frequent entering and exiting of a vehicle.