Retail Supervisor Winter '26 - '27

United States·Big SkySeasonal Full Timemid

RetailStore Manager

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Quick Summary

Key Responsibilities

Ensure that each Member and guest receives outstanding service in a friendly environment which includes greeting and acknowledging every Member and guest, maintaining outstanding service standards,

Technical Tools

RetailStore Manager

Yellowstone Club is paradise in Montana. A private residential community in Big Sky, Montana, Yellowstone Club offers its Members the world’s only private ski and golf community. With fabulous skiing and snowboarding and the most gorgeous spring and summer weather to enjoy the 18-hole golf course, rivers, hiking, biking, and more, our Members love being a part of this exceptional community. Our employees make the Yellowstone Club experience come alive. If you would love being a part of the Montana charm and providing the highest level of guest service, ensuring no detail is too small to overlook, and being a part of creating experiences, then Yellowstone Club is looking for you.

Yellowstone Club’s Retail & Rental department is currently seeking candidates for a Retail Supervisor for the upcoming Winter season! Our Winter employment months are November through April

The purpose of the Retail Supervisor is to assist in overseeing day-to-day operations and facilitate impeccable Member and guest services and assist in the daily operations of the Retail division.

Responsibilities

~2 min read

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

→Assist in managing Retail department including coach and counseling, train and disciplinary action where necessary.
→Oversee staff to ensure crews are utilizing department practices for consistency.
→Initiate interaction with Members, guests, and prospective members to obtain and disperse information, ensure compliance with standards and expectations and to receive feedback.
→Responsible for supervising the daily operations of the Retail division, shift or events as called upon.
→Responsible to conduct training as needed to keep Retail team informed on Club events, activities, changes and any other information that the team needs to be made aware of as it relates to the Member experience.
→Work with Retail team to ensure Retail Associates efficiently meet and/or exceed Member expectations.

This job description is only a summary of the typical functions of this position and should not serve as an exhaustive or comprehensive list of all the possible duties, tasks and responsibilities being performed by people assigned to this classification. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Yellowstone Club offers great benefits including:

→Free transportation to and from Bozeman
→Complimentary shift meals
→Two employee ski days at the Yellowstone Club each month
→Discounted Ski Pass to either Big Sky Resort or Bridger Bowl
→401k eligibility and bi-weekly match
→Access to onsite fitness center 24/7
→Discounted Employee Housing in Big Sky or Gallatin Gateway
→Discounts to over 1000 retailers through ADP LifeMart
→End of season employee appreciation day and retail sale

For more information about the Club, visit www.yellowstoneclub.com.

To apply, please visit www.yellowstoneclub.com and click on "YC Careers" at the bottom of the homepage.

#LI-CK1

Associate degree or equivalent course work
4+ years of experience in the Retail industry
2+ year of supervisory experience

Nice to Have

~1 min read

Bachelor’s degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major, preferred

Valid State Driver’s License

Able to speak clearly and effectively with Members, guests, co-workers, vendors and other Yellowstone Club departments. Able to write clearly and legibly.

Able to perform basic math calculations.

Ability to solve basic problems and/or know when it is necessary to get a manager to assist in problem solving.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work for this position is usually performed in a climate-controlled environment. However, the employee may be required to work outside in extreme heat, cold, rain, wind, snow or inclement weather as the demands of the position so dictate.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is frequently required to bend, stoop, kneel, crouch, reach with hands and arms or operate a computer. The employee is frequently required to lift up to 40 pounds. The employee is constantly required to stand, walk, talk and hear. While performing the duties of this job the employee is constantly required to use hands and fingers to handle, organize or lift items. While performing the duties of this job the employee is constantly required to use their vision to perform an activity such as but not limited to determining the accuracy, neatness, attention to detail, and thoroughness of the work assigned.