clasp-group
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Implementation & Onboarding Manager

United StatesUnited States·Bostonfull-timemid
Customer SuccessOnboarding Manager
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Quick Summary

Overview

Implementation & Onboarding Manager Remote (ET & CT time zones only – some travel required)

Technical Tools
fintechproject-management

Remote (ET & CT time zones only – some travel required)

Clasp is a mission-driven, venture-backed startup transforming access to education and career pathways—starting with the healthcare workforce. By enabling employers to invest in future talent where it matters most—easing overwhelming student debt—our platform creates lasting bonds between employers and employees. We believe that when employers have a stake in the cost of education, we can create a more sustainable, equitable, and skilled workforce.

Fresh off our Series B, we’re entering our next phase of growth. Clasp is a Forbes Fintech 50 company, a SHRM portfolio company, and has been named by Business Insider as one of the “Top 14 Healthcare Startups to Watch in 2026” and one of the “43 Startups to Bet Your Career On in 2025.”

We’re not just building a fintech product—we’re driving economic mobility. If you’re excited to build, grow, and make a real impact, join us!

Requirements

~1 min read

We are hiring an Implementation & Onboarding Manager to lead the successful launch of Clasp programs with our employer partners. This role owns the experience from signed partnership → program launch → operational activation. You will guide employer partners through onboarding, coordinate cross-functional internal teams, and ensure new programs launch successfully and deliver value quickly. This role sits at the center of Clasp’s partner ecosystem and requires someone who can drive execution across teams, influence stakeholders without formal authority, and establish the operational cadence that ensures successful implementations. The ideal candidate is both operator and relationship builder — someone who can manage complex launches while building trust with employer partners and internal teams.

Responsibilities

~1 min read

Requirements

~1 min read
  • Competitive cash and equity compensation

  • Health and dental benefits

  • 401(k)

  • Commuter benefits

  • Flexible PTO

  • Opportunities to grow alongside a fast-moving, mission-driven team

To ensure smooth collaboration with the Boston-based team, we are limiting to Eastern/Central timezones with the expectation that it will be Boston hours. Additionally, they must be within 1 hour of a medium hub/ large airport with multiple daily flights to Boston. We are targeting the broader New England area to start as we expect that the candidate to have frequent travel to Boston for onboarding and ongoing collaboration.

The salary range for this position is $100,000–$130,000 annually, depending on experience, qualifications, and industry knowledge.

In addition to the base salary, we offer equity participation as part of our compensation package, giving eligible employees the opportunity to share in the success and growth of our company.

If you are a highly driven individual with a passion for building impactful programs and working across teams, we want to hear from you. Join us in transforming the future of the workforce and helping unlock educational and career opportunities for diverse talent.

Clasp is committed to building a diverse and inclusive workplace where all employees feel valued, respected, and empowered to contribute their unique perspectives. We are proud to be an equal opportunity employer and welcome applicants from all backgrounds and experiences.




Location & Eligibility

Where is the job
Boston, United States
Hybrid — some on-site time required
Who can apply
US

Listing Details

Posted
March 27, 2026
First seen
May 6, 2026
Last seen
May 7, 2026

Posting Health

Days active
0
Repost count
0
Trust Level
16%
Scored at
May 6, 2026

Signal breakdown

freshnesssource trustcontent trustemployer trust
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clasp-groupImplementation & Onboarding Manager