Special Projects Lead, Innovation & Delivery

We’re hiring a high-agency operator into the Innovation & Delivery team to drive Clover’s most important cross-functional initiatives from ambiguity to execution. You’ll join a small, cross-functional team within Innovation & Delivery that builds the systems, programs, and strategies defining Clover’s next chapter.

This is a rare role designed for someone who thrives at the intersection of strategy, systems design, and executional rigor. You’ll operate as a force-multiplier to the CEO and executive team: orchestrating execution across organizational boundaries, structuring problems that don’t yet have owners, and driving initiatives that directly shape Clover’s growth and operational leverage.

• Architect Strategic Programs: Translate high-level goals into MECE workstreams with clear interfaces, owners, and timelines.
• Harness AI & Emerging Technology: Identify and deploy AI-powered tools and approaches to accelerate execution and unlock solutions across your own work and broader workstreams. 
• Drive Execution with CEO-Standard Rigor: Own initiatives from kickoff through outcomes. Set the pace. Maintain altitude and detail without losing either.
• Align Stakeholders Across Levels and Functions: Influence without authority. Drive accountability through clarity, not escalation.
• Translate Ambiguity Into Action: When no playbook exists, build one. When priorities are unclear, force rank them. When coordination breaks down, rebuild the system.
• Collaborate Across Boundaries: Manage projects that touch internal teams and external partners — vendors, regulators, and strategic collaborators. Align internal readiness to external dependencies.

• First 90 days: Quickly grasp Clover’s business model, establish key relationships, and become the go-to-lead on a core strategic project.
• First 6 months: Successfully drive multiple cross-functional initiatives to completion, develop systems improving operational efficiency, and establish yourself as a trusted leadership advisor on strategic priorities.
• First year: Create scalable coordination mechanisms that improve execution across teams, resolve strategic misalignments, and deliver measurable business impact on growth and operational leverage.

• You’ve had 3–10 years of experience at a top-tier consulting firm (e.g., McKinsey, Bain, BCG), in BizOps at a tech company, or in a high-trust internal strategy/Chief of Staff-type role.
• You think in structured logic, write with precision, and speak in synthesized insights.
• You’re not a deck-maker. You’re a system builder who wants to see the impact of your thinking play out in operations.
• You’ve driven complex, multi-org initiatives to the finish line — not just advised on them.
• You’re energized by ambiguity, allergic to bureaucracy, and motivated by direct proximity to decision-making and value creation.
• You don’t need positional authority to lead. You earn trust and create alignment through clarity, quality, and velocity.