Complex Claims Specialist, UK

Coalition is the world's first Active Insurance provider designed to help prevent digital risk before it strikes. Founded in 2017, Coalition combines comprehensive insurance coverage and innovative cybersecurity tools to help businesses manage and mitigate potential cyberattacks.   

Opportunities to make an impact with bold thinking are real—and happening daily at Coalition.

• →Handle the intake of severe cyber events, including the coordination with breach counsel, forensic investigators and other vendors
• →Evaluate full pending of claims in affiliation with the posting and recommending accurate reserves
• →Handle litigation including 3rd party liability arising from security failure or data breaches, Media and Tech E&O
• →Maintain accurate file documentation/information in our claims system
• →Assess liability and damage data in affiliation with intricate claims, maintain appropriate documentation
• →Assess insurance coverage issues
• →Intelligently guide and track third-party vendors and service providers work and spend
• →Maintain and develop relationships with brokers, various positions within an insured's business including: risk managers, general counsels, and a variety of vendors
• →Identify settlement opportunities to maximize impact
• →Collaborate in the defense and resolution of claims
• →Provide data and reason based-informational assistance to underwriters
• →Provide assistance to business development with regard to marketing, client presentations, sales discussions
• →Liaise with partner carriers on a daily basis
• →Maintain and develop relationships with brokers, various positions within an insureds’ business including: risk managers, general counsels, and a variety of vendors
• →Lead client engagement including table top exercises, whether delivered by Coalition or vendors
• →Ensuring the global claims team are aware and trained regularly in UK specific claims handling concerns and in additional territories as Coalition expands its geographical footprint.

• 4+ years of experience handling cyber, tech, and/or media claims and litigation
• Demonstrated experience to work as part of a team, interact with others, meet goals, and successfully perform in a changing work environment
• Excellent communication and interactive experience
• Team-oriented with aptitude to excel in a collegial environment but work proactively

• Legally qualified in England and Wales and another territory (e.g. California, Australia or Canada/EU nation state)
• Background in handling wider financial lines claims, including D&O
• Cybersecurity investigation background
• Experience with handling US cyber incidents

Work at Coalition is centered on the joint mission to Protect the Unprotected. We have built a remote-first, highly inclusive culture that welcomes people from diverse backgrounds. We trust each other to take responsibility, share ownership of outcomes, and put in the work together to protect businesses from digital risk. Coalition’s exceptional growth stems from its ability to address real-world problems for organizations of all sizes while remaining true to our founding values of character, humility, responsibility, purpose, authenticity, and inclusion.

We’re always looking for collaborative, inquisitive individuals to join #OurCoalition.

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All legitimate communication from Coalition comes from @coalitioninc.com emails, and open roles are listed only on our Careers page. We never ask for payment, banking details, or personal identification before an offer is accepted through our secure systems. If you believe you’ve been a victim of fraudulent recruiting, follow guidance from the Federal Trade Commission (FTC).

Coalition is proud to be an Equal Opportunity employer. Our policy is to provide equal employment opportunities to all individuals, without discrimination or harassment on the basis of any characteristic protected by applicable laws in each country where we operate. This commitment includes, but is not limited to, ensuring equal treatment in recruitment, selection, training, promotion, transfer, compensation, and all other aspects of employment. Coalition does not tolerate discrimination or harassment of any kind, and we are dedicated to fostering an inclusive and supportive workplace.

Coalition is committed to providing reasonable accommodations to qualified individuals with disabilities, including applicants and employees, in accordance with applicable laws and regulations in each country where we operate. Our policy is to support equal opportunity in the hiring process by considering qualified applicants regardless of disability or other protected characteristics, unless providing accommodation would impose an undue hardship or disproportionate burden. If you require accommodation to complete an application, interview, pre-employment testing, or participate in the selection process, please contact us at candidateaccommodations@coalitioninc.com. We also consider all qualified applicants, including those with criminal histories, in line with applicable laws and regulations in each jurisdiction.

To all recruitment agencies: Coalition does not accept unsolicited agency resumes. Do not forward resumes to our email alias, employees, or other physical or virtual organization locations. Coalition is not responsible for any fees related to unsolicited resumes.