Fire Hall Dispatcher - Full Time and Causal

Our focus is on our customers and our team members.  As Canada’s only not-for-profit security company, over 90% of our revenues go directly back to our team members in wages, health & dental benefits, RRSP contributions, employee recognition programs, and more.

Be part of a great team where your contribution is recognized.  We offer opportunities to service a range of different customers.  If interested in advancement, there is plenty of opportunity.  We are a dedicated equal opportunity employer with both structured and flexible shifts available across Vancouver Island and into the Yukon to suit every lifestyle – student, parent, night owl, you name it!

As one of Canada's leading security organizations, our security professionals keep airports, schools, government facilities, and other commercial enterprises safe. We also work with police departments and municipalities to help in keeping Canadians safe.

Job Title: Fire Hall Dispatcher- Part Time/Casual Comox 

Location:  19 Wing, Comox

Pay: $22.29 plus RSP 

Shifts: 0730-1630 /1630-0730

Schedule: Full-time and Causal

• →Become conversant with WSOs, Wing Fire Orders, Commissionaire Policy and Procedures Manual and these Post Orders.
• →Provide building security during normal silent hours and in the absence of firefighting personnel.
• →Ensure only authorized personnel have access to the fire hall and the alarm room.
• →Conducting the radio dispatching of fire hall personnel and equipment.
• →Responding to telephone calls, including Emergency 911 service call.
• →Monitoring of the 19 Wing Fire Alarm system, including any remote alarms.
• →Initiating in-house alarms, in response to telephone calls and/or   external alarms.
• →Monitoring designated FM radio channels.
• →Maintaining a record of times and events as they unfold when Fire Hall resources are deployed.
• →Action Senior Fire Fighters order’s as directed.
• →Making PA announcements as required.
• →Completing computer generated forms/reports as required. (IFSMR, Emergency Response, and VOR reports).
• →Controlling access to the Key Press and maintain the key register.
• →Maintaining the daily Fire Department Log Book.
• →Notwithstanding the above, Duty Cmres will follow any additional orders and directions given by the WFC, DFC and Cmre Det Cmdr.

• Have or be able to obtain a Government of Canada level II (Secret) security clearance
• Must be physically fit and able to walk patrols.
• Must be able to work in a range of weather conditions throughout shift.
• Must be fluent in the English language - written, verbal and reading skills.
• Have excellent attention to detail and incident report writing skills.
• Have excellent problem solving skills with an ability to handle stressful situations in a calm manner.
• Have the ability to work independently and make sound decisions in varying situations.
• Have superior customer service skills.