Connectwise12d ago

Technical Communicator I

Bangalore · Punemid

Other

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Quick Summary

Overview

ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC.

Technical Tools

Other

ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.

Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds.

Game-changers, innovators, culture-lovers—and humankind.

We invite discovery and debate. We recognize key moments as milestones.

We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.

• Provides support to the Education teams, with a high attention to detail•• Researches, analyzes, and documents findings•• May influence others within the Technical Communications team through the explanation of facts, •policies, and practices•• Creates branded documentation as requested•• Works cross-functionally to design and develop documentation deliverables to support successful product releases•• Responds to partner and colleague document requests in a timely manner•• Assists in the review and editing process of company documentation and material needs•• Supports the team's vision and goals through the lens of documentation and education •• Researches, troubleshoots, and problem-solves to help resolve tickets and requests