AR Recovery Specalist

AR Recovery specialists on the Collections team are responsible for collecting client payments for delinquent balances in a timely and efficient way. Recovery specialists will work closely with Clients, Account Managers, and Team Leads to collect outstanding balances.

• →Monitor accounts on a daily basis
• →Identify outstanding account receivables
• →Investigate historical data for debts and bills
• →Take actions in order to encourage timely payments
• →Process payments and refunds
• →Work with the Payments and Resolutions team to resolve billing and credit issues
• →Contact clients and discuss their overdue payments
• →Update account status records
• →Prepare and present reports on collection activities and progress

• Proficient with Microsoft Excel, Word, and 10-Key
• High attention to detail
• Ability to multitask
• Strong verbal and written communication skills

• HS diploma or equivalent
• 1 year of collections experience preferred
• Knowledge of Microsoft suite preferred
• Knowledge of google suite preferred