C
Corebts5mo ago
USD 18–22/yr

IT Support Technician - Long Island

United StatesUnited States·HauppaugeFull-timemid
OtherIT & AdministrationIt Support Technician
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Quick Summary

Overview

NRI North America is looking for a qualified Computer Support Technician to join an elite professional services organization. We have opportunities available at many of our Suffolk County locations. We are seeking a full-time (5-days per week) resource capable of performing IT support activities.

Key Responsibilities

· Job responsibilities may vary based on client needs. · Respond to help desk tickets and assist users with hardware and software issues, providing prompt and courteous support.

Technical Tools
networking
NRI North America is looking for a qualified Computer Support Technician to join an elite professional services organization. We have opportunities available at many of our Suffolk County locations. We are seeking a full-time (5-days per week) resource capable of performing IT support activities. The resource will be responsible for working directly with our K-12 clients including students, staff, and school district administrators. 

Responsibilities
· Job responsibilities may vary based on client needs.
· Respond to help desk tickets and assist users with hardware and software issues, providing prompt and courteous support.
· Diagnose and resolve technical problems related to computers, printers, network connectivity, and other IT equipment.
· Set up and configure computers, peripherals, and software applications for new and existing users.
· Perform regular maintenance and updates on systems and software, ensuring optimal performance and security.
· Maintain accurate records of support requests, resolutions, and inventory of IT assets. Update knowledge base articles for common issues.
· Assist in monitoring and maintaining network infrastructure, including routers, switches, and access points.
· Provide training and support to users on new software and technologies, enhancing their technical skills and efficiency.
· Work closely with other IT team members on projects, upgrades, and system improvements.
 
Knowledge, Skills, and Abilities
Required
· Associate’s degree in information technology, Computer Science, or a related field.
· 1-3 years of experience in IT support or a related role.
· Strong understanding of computer systems, mobile devices, and other technology products.
· Proficiency in troubleshooting hardware and software issues in Windows and macOS environments.
· Knowledge of networking concepts (TCP/IP, DHCP, DNS) is preferred.
· Excellent communication and customer service skills.
· Strong problem-solving abilities and attention to detail.
· Ability to work both independently and collaboratively in a team environment.
 
Preferred
· Relevant certifications (e.g., CompTIA A+, ITIL)
 
Competency Requirements 
· Builds strong client relationships and delivery client centric solutions.
· Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
· Holds self and others accountable to meet commitments.
· Builds partnerships and works collaboratively with others to meet shared objectives.
· Gains the confidence and trust of others through honesty, integrity, and authenticity.
· Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Work Environment
The position will be responsible for working directly on site with our K-12 clients including customers, client staff and administrators.



Location & Eligibility

Where is the job
Hauppauge, United States
On-site at the office
Who can apply
US
Listed under
United States

Listing Details

Posted
December 5, 2025
First seen
March 26, 2026
Last seen
May 14, 2026

Posting Health

Days active
48
Repost count
0
Trust Level
34%
Scored at
May 14, 2026

Signal breakdown

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IT Support Technician - Long IslandUSD 18–22
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