Software Engineer (Site Reliability)

• We're building a new category of interactive entertainment powered by AI characters, image, video, and real-time experiences. We’re one of the most-visited AI products globally, serving millions of users every day.

• We work in-person in Sydney, Australia, and hire globally.

• User-first: We build what people want. We invest time to understand our users and focus on adding value instead of extracting value.

• High agency, high ownership: We own outcomes end-to-end. When something goes wrong, we take responsibility and fix it.

• Urgency: We prioritize ruthlessly, increase leverage, and move at an exceptional pace.

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  You’ll be our first dedicated site reliability engineer, owning reliability and core platform decisions as we scale to hundreds of millions of users.

• Improve uptime and reduce RTO across critical services.

• Orchestrate and harden GPU clusters serving millions of AI generations per day.

• Implement platform-wide observability (metrics, tracing, alerting) and enforce SLOs.

• Optimize AWS infrastructure and reduce cloud spend without sacrificing performance.

• 5+ years operating production systems at scale.

• Strong AWS experience (infra-as-code, high-scale compute, K8s/ECS or similar).

• Deep observability and incident response experience.

• CI/CD and deployment pipeline expertise.

• Familiarity with our tech stack: TypeScript, Next.js, React, TailwindCSS, tRPC, Postgres, Temporal, AWS.

• You write code and fix root causes, not just symptoms.

• Hunger to win. This is not going to be easy.

We raise the ceiling for exceptional performers, not the floor. As your impact grows, your compensation should too.

• The listed range is cash + equity, with superannuation on top.

• We review compensation every 6 months.

• Bonuses reward past impact, and raises reflect your new level.

1. Intro call: 15 minutes to align on the role and company.

2. Founder interview: go deep on what you’ve built, how you think, and how you work.

3. Technical interview: 1 hour of system design and technical discussion. No live coding.

4. Paid work trial: spend 3 days with us in Sydney working on a real problem. We cover travel and accommodation, if needed.

5. Offer: if it’s a strong fit, we move quickly.