Legal Assistant (Bilingual)

We are a fast-growing legal support and consulting company that partners with personal injury law firms throughout the United States. Our team provides administrative, operational, and case management support that helps law firms streamline their processes, improve efficiency, and deliver exceptional service to their clients. By combining industry expertise, technology, and highly skilled professionals, we serve as an extension of our clients' legal teams. Our mission is to help law firms operate more effectively so they can focus on advocating for their clients. We are currently seeking a highly organized and detail-oriented Remote Legal Assistant to join our team. This position is open exclusively to candidates located outside of the United States. Fluency in both English and Spanish is required. Position Overview The Remote Legal Assistant will provide administrative and case support services to personal injury law firms and legal professionals. This role requires strong organizational skills, excellent communication abilities, and the ability to manage multiple priorities in a fast-paced remote environment. The ideal candidate is proactive, dependable, detail-oriented, and comfortable working independently while collaborating with attorneys, case managers, and support staff across multiple firms. Key Responsibilities Case Support Assist attorneys, paralegals, and case managers with day-to-day case administration. Maintain accurate and organized electronic case files. Review, organize, and upload client records, medical records, billing statements, and other case-related documentation. Track outstanding records requests and follow up with medical providers, insurance companies, and other third parties. Assist with preparing case summaries, chronologies, and supporting documentation. Administrative Support Manage calendars, appointments, deadlines, and task assignments. Schedule client meetings, consultations, and case-related appointments. Coordinate communications between clients, law firms, medical providers, and insurance representatives. Monitor email correspondence and ensure timely follow-up on pending matters. Support attorneys and legal staff with various administrative and operational tasks. Document Management Draft, proofread, edit, and format correspondence and legal-related documents. Prepare letters, forms, requests, and other case-related communications. Ensure documents are accurately filed and maintained within case management systems. Maintain document organization and quality control standards. Client Communication Communicate professionally with clients in both English and Spanish. Gather information, answer routine questions, and provide status updates as directed. Deliver exceptional customer service while maintaining confidentiality and professionalism. Assist in building positive client relationships through timely and courteous communication. Records & Provider Coordination Request and follow up on medical records, billing records, police reports, and other supporting documentation. Communicate with healthcare providers, facilities, and insurance carriers regarding records and case-related information. Verify receipt of requested documentation and maintain tracking logs. Core Competencies Successful candidates will possess: Strong attention to detail Excellent organizational skills Professional communication abilities Strong customer service mindset Time management and prioritization skills Problem-solving capabilities Ability to work efficiently under deadlines Adaptability and willingness to learn new systems and processes Work Schedule Full-time remote position 40 hours per week Must be available during U.S. business hours (Mountain Time) Consistent attendance and responsiveness during scheduled work hours are required Why Join Us? As part of our team, you'll work alongside experienced legal professionals while supporting law firms that help injured individuals navigate challenging situations. We value accountability, professionalism, innovation, and continuous improvement. If you are looking for a long-term opportunity with a growing organization and enjoy working in a fast-paced legal environment, we encourage you to apply. Requirements Required Qualifications Fluent in English and Spanish (written and verbal). Minimum of 1 year of experience in a legal, administrative, case management, or professional support role. Strong organizational and multitasking abilities. Excellent verbal and written communication skills. Ability to work independently while maintaining productivity and accountability. Strong attention to detail and commitment to accuracy. Reliable high-speed internet connection and a professional remote work environment. Preferred Qualifications Previous experience working in a personal injury law firm. Experience as a Legal Assistant, Case Manager, Intake Specialist, Records Specialist, or Paralegal. Familiarity with medical records, insurance claims, and personal injury case workflows. Experience using legal case management systems such as Filevine, CasePeer, Litify, Clio, Needles, or similar platforms. Proficiency with Microsoft Office, Google Workspace, and cloud-based collaboration tools. Benefits Compensation & Benefits Competitive compensation based on experience and qualifications Long-term career growth opportunities Ongoing training and professional development Fully remote work environment Opportunity to work with leading personal injury law firms across the United States Collaborative and supportive team culture