IT Program Manager - 11089

Mexico·Mexico CityRemoteMid Levelmid

OperationsProject Manager

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Overview

Technical Tools

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Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.

Why join Coupa?

🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.

🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.

🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.

Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.

End-to-End Project Leadership:

Lead the entire lifecycle of technical projects, from defining scope and objectives during the discovery/selection phase to managing the execution and deployment during the implementation phase.

Develop comprehensive project plans, including detailed timelines, resource allocation, risk mitigation strategies, and budget forecasts using our IT project management tools (Jira, Confluence) and Coupa SDLC frameworks.

Manage projects involving the evaluation and implementation of AI-powered software, working with teams to navigate the specific requirements of data, modeling, and integration.

Stakeholder Management & Communication:

Serve as the primary liaison between technical teams (Business Applications, Data Analytics) and our Portfolio Management teams to ensure project alignment with strategic goals.

Provide clear, consistent, and transparent updates to business stakeholders and leadership through status reports, dashboards, and steering committee presentations.

Expertly manage stakeholder expectations, proactively identifying and communicating potential risks, dependencies, and changes to scope or timeline.

Execution & Delivery:

Keep cross-functional teams aligned and motivated, ensuring that project milestones are met on schedule and within budget.

Facilitate project meetings, workshops, and requirement-gathering sessions to drive decisions and resolve blockers.

Track project performance using appropriate tools and techniques, reporting on progress and escalating issues as needed.

Financial Management:

Develop, monitor, and manage project budgets, tracking all expenditures and providing regular financial reporting to stakeholders.

Ensure all projects are delivered within their approved financial constraints.

3-5+ years of experience in IT project management, with a proven track record of successful delivery.

Demonstrated experience managing the full project lifecycle, including both technology discovery/selection projects AND end-to-end technical implementation projects.

Proven ability to manage complex projects with multiple cross-functional teams, including technical and business stakeholders.

Expertise in project management methodologies, specifically Agile methodology.

Exceptional communication, negotiation, stakeholder and presentation skills.

Experience with budget management and financial tracking for technical projects.

Direct project management experience with AI, or data-intensive software projects is highly desirable.

Proficiency with project management tools such as Smartsheet, Jira, and Confluence preferred.

Experience working in a fast-paced, enterprise-level IT environment.