Senior Recruiter – Recruiting Planning & Projects

公司介紹

Coupang 致力於重新定義購物體驗，我們的目標是從用戶打開 Coupang App 的那一刻，到商品送達家門的瞬間，持續帶來驚喜與卓越體驗。

在台灣，我們提供以下服務：

• 「火箭速配（Rocket Delivery）」：以實惠價格提供大量商品的次日到貨服務
• 「火箭跨境（Rocket Overseas）」：從韓國、美國等多國精選熱銷商品，提供數百萬件商品免運國際配送

我們正在尋找優秀人才，協助推動 Coupang 在台灣的業務拓展。這是一個難得的機會，能參與台灣市場的高速成長，並打造讓消費者驚嘆「沒有 Coupang 以前，我是怎麼生活的？」的全新購物世界。

職位概述

Coupang 的招募與規劃團隊在公司高速成長中扮演關鍵角色，透過精準招募頂尖人才來支持組織擴張。

在本職位中，作為 招募規劃與專案資深專員（Recruiting Planning & Project Senior Specialist），您將負責多個具高度影響力的策略性專案，並擔任組織的重要策略夥伴。

您的職責包含：

• 負責 L3（專業職）招募執行
• 透過多維度數據分析優化整體招募引擎
• 規劃 L1（基層／大量招募）招募通路，確保人才供給穩定且具品質
• 同時實踐並推動 Coupang 的領導原則（Leadership Principles）

工作內容

• L3 招募管理與執行
• 負責 L3 專業職位的端到端招募流程
• 確保招募品質符合業務成長與企業文化
• 多維度人才分析
• 深入分析 L3 人才數據，包括：
• 招募來源（Sourcing Channels）
• 年資（Tenure）
• 產業背景（Industry）
• 薪資結構（Compensation）
• 性別多元性（Gender Diversity）
• 提供數據導向的招募建議
• 招募周期優化（Lead Time）
• 監控與分析完整招募流程
• 識別瓶頸並優化流程
• 在兼顧品質前提下降低招募時間
• 離職與留任品質分析
• 追蹤早期離職率與任用後績效（特別針對 L1 / L3）
• 分析根因並回饋至招募策略優化
•  L1 招募通路策略規劃
• 評估大量招募通路的成效與成本效率
• 確保招募具備擴張能力並能應對旺季需求
• 招募專案設計與管理
• 規劃並執行策略專案，包括：
• SOP 標準化
• 跨部門招募專案
• 制定時程與資源配置
• 管理層報告
• 定期提供數據導向報告
• 使用指標（如 Lead Time、Turnover）
• 預測風險並提出因應策略

基本條件

• 大學學歷以上，並具備 7 年以上以下領域經驗：
• 招募營運
• 人才招募（Talent Acquisition）
• 專案管理
• 進階數據分析能力：
• 能分析 Lead Time（招募周期）與留任／離職數據
• 並據此做出商業決策
• 熟悉市場人才分析（Market Mapping）：
• 包含產業、年資、薪酬等面向
• 能透過創意思考與跨團隊合作解決問題
• 具備高度目標導向與自我驅動能力

加分條件

• 數據視覺化能力：
• 熟悉 Tableau、SQL 或進階 Excel
• 對企業營運具備基本理解，例如：
• 財務、法務、人資、物流、電商或科技領域
• 具備多元與共融（D&I）分析經驗
• 熟悉性別平衡招募策略
• 曾任職於：
• 高成長新創
• 或大型物流／零售環境

招募流程與其他資訊

招募流程

申請審查 → 電話面試 → 現場面試（或線上） → Offer

※ 實際流程可能依職缺或時程調整

※ 面試通知與結果將透過申請時提供的 Email 通知

注意事項

• 若職缺提前招滿，可能提前關閉
• 若發現應徵資料不實，公司有權取消錄取資格
• 符合相關法規之保障性身分（如身障、退伍軍人等）將依法優先考量

隱私聲明

您的個人資料將依照 Coupang 隱私政策進行蒐集與管理：

https://www.coupang.jobs/privacy-policy/

Coupang’s recruiters and planning specialists play a critical role in driving our phenomenal growth by identifying and hiring top talent. As a Recruiting Planning & Project Senior Specialist, you will manage a portfolio of high-impact strategic projects and act as a strategic partner to the organization. You will be responsible for executing L3-level recruitment while performing deep multi-dimensional data analysis to optimize the hiring engine. Additionally, you will oversee L1-level channel planning to ensure a stable and high-quality talent supply chain while championing Coupang’s leadership principles.

• →Manage and Execute L3 Recruitment: Lead the end-to-end recruitment process for L3 professional roles, ensuring high-quality hires that align with business growth and culture.
• →Conduct Multi-Dimensional Talent Analysis: Perform in-depth analysis on L3 candidates, focusing on Sourcing Channels, Tenure, Industry Background, Salary Structures, and Gender Diversity to provide data-driven hiring recommendations.
• →Optimize Recruitment Lead Time: Monitor and analyze the full recruitment lifecycle to identify bottlenecks and implement process improvements that reduce the time-to-hire without compromising quality.
• →Analyze Turnover and Retention Quality: Track early turnover rates and post-hire performance (especially for L1 and L3) to identify root causes and feedback insights into the sourcing and selection strategy.
• →Strategic L1 Channel Planning: Analyze the effectiveness and cost-efficiency of mass-hiring channels for L1 roles, ensuring scalability and readiness for seasonal surges.
• →Design and Lead Recruitment Projects: Develop project scopes, timelines, and resource plans for strategic initiatives, such as process standardization (SOP) and cross-functional hiring campaigns.
• →Leadership Reporting: Provide regular, data-intensive updates to leadership, using metrics like Lead Time and Turnover to forecast risks and suggest mitigation strategies.

• Bachelor’s degree and 7+ years of experience in recruitment operations, talent acquisition, or project management
• Advanced Data Analytics Skills: Proven ability to analyze complex datasets including Lead Time (Time-to-Hire) and Retention/Turnover rates to drive business decisions
• Expertise in Market Mapping and talent analysis across variables such as industry, tenure, and compensation benchmarks
• Ability to solve problems through creative thinking and partnerships with other teams
• Ability to attain challenging targets through goal-setting and personal drive

• Data Visualization Proficiency: Experience using tools like Tableau, SQL, or Advanced Excel to model Lead Time trends and Turnover correlations
• General understanding of business operations across key areas such as finance, legal, HR, logistics, e-commerce, or tech
• Experience in Diversity & Inclusion (D&I) analytics and gender-balanced hiring strategies
• Experience working or hiring within a high-growth start-up or large-scale logistics/retail environment

Recruitment Process and Others  

 Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

 Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/​