Donor Recruiter - Variable hours

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.
 

Required - High School diploma or equivalent

Preferred - Additional degrees,  business training experience and/or certifications may be combined to meet minimum qualifications

Required - 2 years related experience

• Must have computer skills and dexterity required for data entry and retrieval of information.
• Effective verbal and written communication skills and the ability to present information clearly and professionally.
• Must be proficient with Windows-style applications, various software packages specific to role and keyboard.
• Strong interpersonal skills.
• Customer service skills necessary in order to deal professionally, effectively and courteously with co-workers, corporate chairpersons, donors and the general public.
• Self-motivated and self-directed to meet organizational and departmental missions.
• Organizational and prioritization skills necessary to meet deadlines and to perform responsibilities with minimal supervision.
• Skills to creates and conducts educational activities and persuasive presentations regarding blood component needs in order to encourage participation in blood drive activities before a broad spectrum of audiences.
• Must have reliable transportation and ability to travel between and throughout facilities and movile locations.
• Ability to work flexible schedule, such as nights, evenings, weekends, holidays, extended shifts while accepting variation in schedule and workload.

• Successfully recruits blood donors by providing all required material, presentations and coordination of drive set up with mobile collections staff.  Accurately projects blood drive goals in order to plan sufficiently and provide an ongoing, adequate blood supply.
• Provides excellent customer service.   Maintains a positive customer service environment during interactions with donors, coworkers, patients, corporate contacts and visitors.
• Assumes responsibility for professional accountability. Conducts tailored motivational written or oral presentations and educational activities for individuals and groups to inspire participation and promote understanding of the need for blood products through a sense of community responsibility and reciprocity.
• Maintains time management/organizational skills. Organizes tasks and performs them so that team members can follow behind and easily trace all work steps.  Performs post drive assessments and reviews customer surveys.
• Maintains regulatory and safety compliance  with an awareness of AABB, FDA, CAP, JCAHO, OSHA, and HCFA standards/guidelines for Blood Bank Donor Services
• Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
• Other related duties as required.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users.  If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.