Human Resources Manager - DT Palm Springs

The Human Resources Manager serves as the on-property HR leader and trusted business partner, supporting operational leaders and Experience Curators across all departments. This role is responsible for driving people strategy, employee relations, talent acquisition support, compliance, culture initiatives, and day-to-day HR operations. The ideal candidate brings strong judgment, emotional intelligence, and a proactive approach to leadership support, ensuring compliance with company policies, employment practices, and applicable federal, state, and local employment laws. This role plays a key part in building a positive workplace culture, supporting organizational effectiveness, and delivering a consistent HR experience aligned with Coury Hospitality values. RESPONSIBILITIES: Employee Relations & Leadership Support Serve as a strategic HR partner to property leadership, providing guidance on employee relations, coaching, performance management, investigations, policy interpretation, and corrective action. Conduct prompt, thorough, and objective workplace investigations involving employee concerns, complaints, policy violations, and workplace conduct matters. Support leaders in performance coaching, documentation, accountability conversations, and employee development. Promote a culture of trust, accountability, communication, and inclusion throughout the property. Assist leaders with organizational changes, transitions, workforce planning, and staffing needs. Partner with hiring leaders to support recruitment efforts, interview processes, and hiring decisions. Manage onboarding processes to ensure a welcoming and compliant new hire experience. Support pre-employment workflows including background screening, onboarding documentation, and HRIS processing. Facilitate orientation and help connect new Experience Curators to Coury Hospitality culture and expectations. Ensure compliance with all applicable employment laws, company policies, wage and hour practices, and workplace requirements. Maintain employee files, HR documentation, compliance records, and confidential employment information. Support leave administration processes including medical leaves, accommodations, interactive process coordination, and return-to-work support in partnership with corporate resources. Assist with workers’ compensation administration, incident reporting, modified duty coordination, and claim follow-up. Partner with payroll and operations leaders to support accurate timekeeping practices, employment changes, and HRIS maintenance. Support leadership development, compliance training, policy education, and workplace communication initiatives. Lead employee engagement efforts, recognition programs, celebrations, and culture-building initiatives. Assist with engagement survey action planning and support department leaders in driving meaningful improvements. Champion Coury Hospitality values and reinforce service culture expectations. HR Operations & Reporting Maintain accurate HR data and support reporting needs related to turnover, hiring, engagement, leave activity, and workforce trends. Support audits, compliance reviews, and internal HR reporting requirements. Partner with corporate HR on benefit administration, policy updates, and employee support initiatives. QUALIFICATIONS Bachelor’s degree in Human Resources, Business Administration, Hospitality Management, or related field preferred. Minimum of 3–5 years of progressive Human Resources experience required. Hospitality HR experience strongly preferred. Strong employee relations and investigation experience required. Knowledge of California employment law strongly preferred. Experience supporting leave administration, accommodations, workers’ compensation, and performance management. Experience with HRIS systems required; Dayforce experience preferred. Strong communication, coaching, conflict resolution, and relationship-building skills. Ability to manage confidential information with professionalism and discretion. Strong organizational skills with the ability to prioritize multiple competing demands. PHYSICAL REQUIREMENTS Ability to sit, stand, and walk for extended periods throughout the property. Ability to occasionally lift up to 25 pounds. Ability to move throughout guest and back-of-house areas as business needs require. Ability to use standard office equipment including computer, phone, and printer.