VIP Host (Temporary)

About Us At Coury Hospitality, we bring a commitment to collaborative excellence, a unified vision, and shared principles of partnership to every aspect of hotel management. Our approach is seamless and tailored, ensuring each property under our management offers a unique and exceptional guest experience.   Join our team of Experience Curators!   Coury Hospitality has an amazing opportunity as a Temporary VIP Host. 🥂 VIP HOST (Temporary) | HARD ROCK HOTEL SAN DIEGO 📍 On-Site | Seasonal Events | Halloween & New Year's Eve Make Every Guest Feel Like a VIP. Own the Moment. Set the Energy.   Halloween and New Year's Eve are some of the biggest nights of the year at Hard Rock Hotel San Diego. The energy is high, the crowds are ready to celebrate, and our VIP guests expect an experience that feels effortless, personal, and unforgettable.   As a Temporary VIP Host, you'll be at the center of that experience—welcoming VIP guests, anticipating their needs, managing special requests, and making sure every detail is handled with style and professionalism.   If you're naturally charismatic, confident in a high-energy environment, and know how to make people feel genuinely welcomed, this is your moment to take center stage.   🎸 Your Mission Create an elevated and personalized experience for VIP guests during Halloween and New Year's Eve by delivering exceptional hospitality, anticipating needs, and ensuring every interaction reflects the energy and service standards of Hard Rock Hotel San Diego.   🎤 What You'll Do ✅ Welcome VIP guests with a warm, confident, and personalized approach. ✅ Serve as a primary point of contact for assigned VIP guests throughout the event. ✅ Anticipate guest needs and proactively assist with requests, questions, and special accommodations. ✅ Build genuine connections with guests while maintaining a polished and professional presence. ✅ Coordinate VIP arrivals, seating, table assignments, amenities, and special requests as directed. ✅ Maintain regular communication with Managers, Servers, Bartenders, Security, and other departments to ensure seamless VIP service. ✅ Monitor VIP areas and ensure guests receive attentive, timely, and personalized service. ✅ Respond to guest concerns with professionalism, urgency, and a solutions-first mindset. ✅ Communicate important guest information and special requests accurately to the appropriate team members. ✅ Maintain awareness of event schedules, entertainment, restaurant operations, and VIP programming. ✅ Help create an energetic but controlled environment where guests can celebrate while receiving elevated service. ✅ Protect guest privacy and handle sensitive guest information with discretion. ✅ Assist with special events, promotional activities, and other VIP experiences as directed by management. ✅ Maintain a polished appearance and professional demeanor throughout every shift.   💎 You're a Great Fit If You… ✨ Have previous VIP hosting, nightlife, restaurant, hotel, event, or guest-service experience. ✨ Are naturally outgoing, personable, and confident engaging with guests. ✨ Know how to read a room and anticipate what guests need before they have to ask. ✨ Can remain composed, professional, and solutions-focused in a high-volume environment. ✨ Communicate clearly and confidently with guests, coworkers, and leadership. ✨ Have strong attention to detail and understand that the little things can make a big impression. ✨ Are comfortable interacting with high-profile, VIP, and repeat guests with discretion and professionalism. ✨ Bring positive energy without losing sight of service standards. ✨ Are flexible and available to work evenings, late nights, weekends, holidays, Halloween, and New Year's Eve. ✨ Understand that when you're on the floor, you are part of the Hard Rock experience.   🎓 Experience & Qualifications Previous experience in hospitality, VIP hosting, nightlife, restaurants, hotels, events, or customer service preferred. Strong communication and interpersonal skills. Ability to remain professional and composed in a high-energy environment. Ability to handle confidential or sensitive guest information with discretion. Must maintain a polished appearance and meet professional dress requirements. Must be available for scheduled Halloween and New Year's Eve events.   💪 Physical Requirements Ability to stand and walk throughout an extended shift. Ability to move throughout guest areas, event spaces, and the property as needed. Ability to work in a fast-paced environment with exposure to crowds, music, and elevated noise levels.   🤘 Why Join Hard Rock Hotel San Diego? 🥂 VIP Experience: Be at the center of two of the biggest celebration nights of the year. 🎸 Legendary Brand: Represent an iconic global brand built around music, culture, individuality, and unforgettable experiences. 🌟 Center Stage Downtown: Work in the heart of the Gaslamp Quarter during some of San Diego's most exciting nights. ✨ Make an Impression: Create memorable experiences for VIP guests and become part of the moments they'll remember long after the celebration ends. 🎤 Rockstar Team: Work alongside an energetic hospitality team where everyone plays a role in creating an unforgettable night.   🎤 Let's Make It Legendary If you know how to make people feel welcome, love the energy of a great celebration, and have what it takes to deliver elevated hospitality when the spotlight is on, Hard Rock Hotel San Diego is ready for you. Halloween. New Year's Eve. Two unforgettable nights. Bring the energy. Own the experience. Make it legendary.   Here's the Core of Coury Hospitality: We have a place for you on our team if your passion is to create UNMATCHED COMMITMENTS.   What else do YOU need to know… This job posting is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. We are an equal opportunity employer. Employment with the Company is at-will and may be terminated by either the employee or the Company at any time, with or without cause or notice, in accordance with applicable law.