Used Buyer – In Store

• Growth Mindset: We set high standards, embrace failure, and are open to change.
• Be Customer-Centered: We focus on the end-to-end customer experience.
• Take Ownership & Dig Deeper: We are proactive, use data, and avoid shortcuts.
• Think Like a Start-Up: We move fast, stay flexible, and celebrate every win.
• Be Humble & Respectful: We assume positive intent, listen actively, and support one another.

The Used Buyer is responsible for evaluating, purchasing, and reselling used photography, video, and electronics equipment directly from customers. This role operates on the sales floor, working face-to-face with sellers and buyers to assess gear, negotiate pricing, and support used sales activity.

• →Evaluate used photography, video, and electronics equipment presented in-store for trade-in or direct purchase
• →Assess product condition, functionality, completeness, and cosmetic grading
• →Negotiate purchase price with customers while maintaining margin standards
• →Determine resale values based on inventory levels, item age, demand trends, and condition
• →Limit overstock exposure on slow-moving SKUs
• →Complete purchase transactions and required documentation accurately
• →Collaborate with inventory and operations teams to ensure purchased gear is processed efficiently
• →Ensure the department counter remains clean, organized, and well-maintained
• →Provide knowledgeable, customer-friendly service in person, by phone, and via email
• →Support used sales efforts by assisting customers with product recommendations
• →Responsibilities may evolve over time; employees may be asked to take on additional duties as needed to support business priorities.

• Strong knowledge of new and used photography and video equipment
• Ability to quickly assess condition and market value
• Confident negotiation and customer communication skills
• Comfort working in a fast-paced retail environment
• Strong attention to detail and organizational skills
• 2–3+ years of experience evaluating or selling photo/video equipment

This role requires five on-site days weekly to ensure in-person collaboration, improved communication, effective teamwork, and real-time problem solving to enhance team synergy and productivity. A standard 40 hour work week is expected.