Workers' Compensation Case Manager

United States·Los Angelesmid

Case ManagerHealthcare Clinical

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Quick Summary

Overview

Are you ready to drive firm growth in a pivotal case management role? Do you thrive in high-volume, fast-paced work environments? Can you connect with clients to ensure their needs are met efficiently and effectively?

Technical Tools

ms-office

What We Offer

~1 min read

Please do not reach out through our website's contact information (telephone, email, or web chat) or via direct messaging on any social media platform.

Responsibilities

~1 min read

→Case Lifecycle Management: Manage workers’ compensation cases from intake through final resolution, ensuring all milestones, deadlines, and procedural requirements are met.
→High-Volume Case Handling: Oversee a large caseload (200+ cases), maintaining organization, responsiveness, and consistent progress across all matters.
→Client Communication: Serve as the primary point of contact for clients, providing updates, coordinating next steps, and ensuring a clear and supportive client experience.
→Attorney & Stakeholder Coordination: Act as a liaison between attorneys, clients, medical providers, and insurance companies to keep cases moving forward.
→Document Preparation & Filing: Prepare, file, and manage workers’ compensation documents in compliance with WCAB/EAMS procedures and legal requirements.
→Medical Coordination: Schedule and manage medical appointments, including PQME/QME/AME evaluations, and ensure all medical records and reports are properly organized.
→Task & System Management: Track case milestones, update case management systems, and ensure all actions and communications are documented accurately.
→Document & Mail Processing: Review, organize, and process incoming documents and correspondence efficiently and accurately.

Workers’ Compensation Experience: At least 1+ years of experience in workers’ compensation case management or a related role (plaintiff-side preferred).
Technical Knowledge: Familiarity with WCAB/EAMS procedures, PQME/QME scheduling, DOR filings, and medical record organization.
High-Volume Capacity: Comfortable managing a large caseload in a fast-paced environment with repetitive yet critical tasks.
Communication Skills: Strong written and verbal communication skills, with the ability to explain legal concepts clearly and empathetically to clients.
Organizational Skills: Exceptional attention to detail and the ability to manage multiple cases while maintaining accuracy and follow-through.
Technical Proficiency: Experience with case management systems (Litify or similar) and Microsoft Office.
Language Requirement: Bilingual proficiency in English and Spanish is strongly preferred.

Growth Opportunities: Join a firm experiencing significant growth, allowing for personal and professional advancement.
Supportive Culture: Benefit from a collaborative, family-oriented environment with supportive supervision and training.
Meaningful Impact: Contribute to client success directly, making a tangible difference in their legal outcomes.
Tech-Forward Environment: Work in a firm that embraces innovative tools and solutions to improve case management.