Crisp Recruit3mo ago

Workers' Compensation Case Manager

United States·Los Angelesmid

Case ManagerHealthcare Clinical

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Quick Summary

Overview

Are you ready to drive firm growth in a pivotal case management role? Do you thrive in high-volume, fast-paced work environments? Can you connect with clients to ensure their needs are met efficiently and effectively?

Technical Tools

ms-office

What We Offer

~1 min read

✓Health Insurance: Comprehensive medical, dental, and vision plans with 75% coverage for employees.

✓Retirement Plan: 401(k) with a 4% employer match after one year of service.

✓Flexible Work Arrangement: Hybrid model offered after 90 days, balancing office and remote work.

✓Life Insurance: Firm-sponsored life insurance at no cost to employees.

Please do not reach out through our website's contact information (telephone, email, or web chat) or via direct messaging on any social media platform.

Responsibilities

~1 min read

→Case Lifecycle Management: Manage workers’ compensation cases from intake through final resolution, ensuring all milestones, deadlines, and procedural requirements are met.
→High-Volume Case Handling: Oversee a large caseload (200+ cases), maintaining organization, responsiveness, and consistent progress across all matters.
→Client Communication: Serve as the primary point of contact for clients, providing updates, coordinating next steps, and ensuring a clear and supportive client experience.
→Attorney & Stakeholder Coordination: Act as a liaison between attorneys, clients, medical providers, and insurance companies to keep cases moving forward.
→Document Preparation & Filing: Prepare, file, and manage workers’ compensation documents in compliance with WCAB/EAMS procedures and legal requirements.
→Medical Coordination: Schedule and manage medical appointments, including PQME/QME/AME evaluations, and ensure all medical records and reports are properly organized.
→Task & System Management: Track case milestones, update case management systems, and ensure all actions and communications are documented accurately.
→Document & Mail Processing: Review, organize, and process incoming documents and correspondence efficiently and accurately.

Workers’ Compensation Experience: At least 1+ years of experience in workers’ compensation case management or a related role (plaintiff-side preferred).
Technical Knowledge: Familiarity with WCAB/EAMS procedures, PQME/QME scheduling, DOR filings, and medical record organization.
High-Volume Capacity: Comfortable managing a large caseload in a fast-paced environment with repetitive yet critical tasks.
Communication Skills: Strong written and verbal communication skills, with the ability to explain legal concepts clearly and empathetically to clients.
Organizational Skills: Exceptional attention to detail and the ability to manage multiple cases while maintaining accuracy and follow-through.
Technical Proficiency: Experience with case management systems (Litify or similar) and Microsoft Office.
Language Requirement: Bilingual proficiency in English and Spanish is strongly preferred.

Growth Opportunities: Join a firm experiencing significant growth, allowing for personal and professional advancement.
Supportive Culture: Benefit from a collaborative, family-oriented environment with supportive supervision and training.
Meaningful Impact: Contribute to client success directly, making a tangible difference in their legal outcomes.
Tech-Forward Environment: Work in a firm that embraces innovative tools and solutions to improve case management.