Accounts Receivable Clerk

Process and post daily accounts receivable transactions, including franchise royalty payments, fees, and other incoming revenue streams.

Monitor and follow up on outstanding invoices and overdue accounts, communicating professionally with franchisees to resolve payment discrepancies.

Reconcile accounts receivable ledger to ensure all payments are accounted for and properly posted.

Generate and distribute accurate invoices and statements to franchisees on a scheduled and ad hoc basis.

Investigate and resolve billing discrepancies or franchisee disputes in a timely manner.

Prepare and distribute weekly AR aging reports to the Assistant Controller and Controller.

Collaborate with cross-functional teams, including franchise operations, to ensure accurate account information.

Maintain organized and up-to-date records of all AR transactions, correspondence, and documentation in accordance with Crumbl's record-keeping policies.

Assist with month-end and year-end close processes, including account reconciliations and audit support.

Identify opportunities to improve AR processes and contribute to the development of best practices within the department.

Education: Associate's degree in Accounting, Finance, or a related field required; Bachelor's degree preferred.

Experience: 2–5 years of accounts receivable or general accounting experience required; experience in a franchise or multi-entity environment is a plus.

Specific Skills: Proficiency in NetSuite is a plus; working knowledge of Google and Microsoft product suites.

Personal Characteristics: Detail-oriented, highly organized, strong communicator, and able to manage multiple priorities in a fast-paced environment.

Physical Abilities: Ability to work at a computer for extended periods.