Senior Renewals Manager, Enterprise

United States·Chicagosenior

Renewals ManagerCustomer Success

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Quick Summary

Key Responsibilities

Advanced Strategic Planning: Develop and execute tailored renewal strategies for high-value accounts, balancing customer needs with business objectives.

Requirements Summary

Proven experience managing enterprise-level renewals and achieving retention metrics. Advanced negotiation, analytical, and leadership skills. Proficiency in CRM tools like SFDC and Vitally.

Technical Tools

Renewals ManagerCustomer Success

Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,000 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high-performing teams. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including Canva, On, Asana, Dolby, McDonalds and Nasdaq depend on Culture Amp every day.

Culture Amp is backed by leading venture capital funds and has offices in the US, UK, Germany and Australia. Culture Amp has been recognized as one of the world’s top private cloud companies by Forbes and most innovative companies by Fast Company.

For more information visit cultureamp.com.

About the Role

~1 min read

Advanced Strategic Planning: Develop and execute tailored renewal strategies for high-value accounts, balancing customer needs with business objectives.
Pipeline Management: Strategically manage a comprehensive renewal pipeline, ensuring accurate forecasting and addressing bottlenecks using CRM tools like SFDC.
Enhanced Customer Engagement: Lead high-level communication with C-level stakeholders, resolving complex concerns and influencing decision-making processes.
Complex Renewal Management: Handle multi-year agreements, ensuring accuracy and compliance across CRM systems.
Revenue Expansion: Identify strategic growth opportunities and collaborate with AMs for seamless execution.

Requirements

~1 min read

Proven experience managing enterprise-level renewals and achieving retention metrics.
Advanced negotiation, analytical, and leadership skills.
Proficiency in CRM tools like SFDC and Vitally.
Ability to influence and communicate effectively with C-level executives.

For this role, the estimated On Target Earnings (OTE) range is listed below. In addition to your OTE salary, your compensation package will include additional components such as equity and benefits.

The actual salary will vary based on various factors, including market and individual skills, capabilities and experience, objectively assessed during the interview process. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.

We believe in fair & equitable pay at Culture Amp, and therefore, we build pay equity into all our programs in addition to conducting annual pay equity audits.

OTE Salary (US)

$105,000—$122,500 USD

What We Offer

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At Culture Amp, our people are at the heart of our success. We offer competitive pay and a total rewards package designed to support you at work and in life. This includes:

✓Equity through our Employee Share Option Program, so you can share in our long-term success

✓Learning programs and coaching to help you thrive and grow

✓Quarterly refresh days, an extended end-of-year break and a monthly allowance to support your wellbeing and lifestyle

✓Inclusive parental leave from day one

✓A MacBook and budget to set up your home workspace, enabling flexibility

✓Five annual social impact days to to give back to causes that matter to you

✓Medical insurance coverage for you and your family (Available for US & UK only)

If you require reasonable accommodations or adjustments due to a disability to complete the online application or to participate in the interview process, please contact accommodations@cultureamp.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Culture Amp will retain your CV & personal information for a period of two years (four years for the US) from the date of your application process completion. Culture Amp may contact you in relation to future job opportunities during this time period. For further information please see our privacy policy here or contact privacy@cultureamp.com.