Administrative Support Officer - NPWS Talent Pool Process

• Talent pool process for ongoing and temporary roles across North Coast NPWS workplaces.
• Office and depot locations include Coffs Harbour, Bowraville, Dorrigo, Grafton, Port Macquarie, Alstonville, Kyogle, Kempsey, Murwillumbah, Toormina & Byron Bay.
• Salary relative to experience, and ranges from $87K pa to $95K pa (Clerk Grade 3/4) + employer's contribution to super. 

It's an exciting time to join NSW National Parks and Wildlife Service. As we continue to grow our workforce across the North Coast Branch, we’re establishing a talent pool for ongoing and temporary opportunities over the next 18 months. Successful applicants may be considered for roles across multiple locations and teams as vacancies arise.

About the Branch 
North Coast Branch manages more than 634,000 hectares of diverse coastal & hinterland areas (comprising 220 protected areas) and is well known for its idyllic beaches and highly popular campgrounds. Each year, over 7 million people enjoy visiting our parks. The Branch comprises 10 teams responsible for the management of these parks stretching from Tweed Byron in the North, Richmond River, Clarence, Coffs Coast and Hastings Macleay to the South.  These are supported by multiple Program Teams to assist with the delivery of Conservation, Fire, Visitor Experience, Assets, Projects, Aboriginal Cultural Heritage and Joint Management. 

About the Role 
National Parks and Wildlife Service (NPWS) is establishing a talent pool for expected Administrative Support Officer opportunities across the North Coast Branch region. If you're a customer-focused administrator who thrives in a fast-paced environment and enjoys supporting frontline teams, we'd love to hear from you.  

In these roles you'll provide essential business and administrative support, helping teams deliver important conservation, visitor experience, land management and operational programs across NSW's national parks and reserves.   

You'll: 

• Provide high-quality administrative and business support to help teams achieve their objectives.   
• Coordinate meetings, events, travel, accommodation and documentation.  
• Prepare correspondence, reports, minutes and other business documents.   
• Support financial and purchasing processes + human resource administration while adhering to government recruitment principles and processes.
• Maintain records, databases and office systems.   
• Deliver excellent customer service to staff, visitors and stakeholders.   
• Assist during operational incidents, including emergency response activities when required.   

What we do  
About NSW National Parks & Wildlife Service  
Visit a park  
North Coast Branch Overview 

To Apply  
If excited by the information above, we look forward to receiving your application, including a copy of your resume (max 4 pages) and cover letter (max 2 pages) expressing your interest and suitability for the role.   

Please also note, to be eligible for an ongoing role in the NSW Public Sector you need to be an Australian Citizen, New Zealand Citizen or Permanent Resident. For temporary and casual roles, you need to hold a valid visa giving you permission to work in Australia as required by the role. 

NPWS' North Coast Branch recognises and respects the ongoing custodial responsibilities of Aboriginal peoples in caring for Country. We are committed to supporting Aboriginal employment, cultural knowledge and partnerships, and strongly encourage Aboriginal and Torres Strait Islander people to apply for roles within our branch.  We are particularly focused on strengthening diversity in our workforce. North Coast Branch actively supports women pursuing or progressing careers in government and leadership roles, providing training, development and flexible working opportunities where possible. 

Applications close Sunday 6 September 2026 at 11:55pm. 

Talent pool assessment process: For this talent pool recruitment process, applications will be reviewed throughout the advertising period. Suitable candidates may be contacted before the closing date to attend an interview or complete one or more assessment tasks. This means the assessment process may begin while the role is still advertised, so we encourage you apply as early as possible. 

For more information about the role contact Angela Welch: Angela.Welch@dcceew.nsw.gov.au or 02 6650 7156.  

INFORMATION SESSIONS 
We are holding the following open information sessions as part of this recruitment process to provide an overview of: