Senior Case Manager

• Drive high-impact planning decisions shaping NSW communities through major state project assessments and outcomes.
• Temporary part-time (3 days a week) ending Jun 2027 opportunity,
• Office location based in Parramatta with flexible working supported
• Salary relative to experience, and ranges from $151,227 to $176,110 + super

Join our team for a fantastic culture with dynamic collaboration and genuine long-term career support. We offer flexibility in work arrangements, diverse and fulfilling assignments, and prioritise work/life balance and wellbeing with initiatives like flex leave and access to support programs. Additionally, we are committed to fostering a diverse and inclusive workplace where everyone feels welcome, respected, and empowered to succeed.

Work across complex, high-profile state projects. Supporting assessments that balance competing stakeholder interests while delivering timely, high-quality outcomes. You’ll play a key role in supporting your team day-to-day, tackle contentious issues, and find practical solutions that keep projects moving and meet legislative requirements.

This role puts you at the centre of improving how the planning system works—driving smarter processes, strengthening stakeholder engagement, and shaping decisions that deliver efficient, consistent outcomes for government, industry and the community.

For more information read the full Role Description: Senior Case Manager

• →Demonstrated ability to lead, motivate and guide teams to deliver high-quality, timely outcomes in complex environments.
• →Strong problem-solving skills, with the capacity to analyse complex issues and deliver practical, fit-for-purpose solutions.
• →Proven ability to build and maintain effective stakeholder relationships, influencing outcomes and resolving competing priorities.
• →Highly developed time management and organisational skills, with the ability to manage competing demands and meet tight deadlines.

• Degree in planning, environmental management, engineering or other relevant discipline
• Willingness to travel and (minimum) Class C Driver’s Licence

The Department of Planning, Housing and Infrastructure (DPHI) improves the liveability and prosperity of NSW. To achieve this, we: create vibrant, productive spaces and precincts; manage lands, assets and property effectively and deliver affordable and diverse housing. We strive to be a high-performing, world-class public service organisation that celebrates and reflects the full diversity of the community we serve and builds the cultural capability of our department to improve outcomes with and for Aboriginal people, communities and entities. 

We are an inclusive and accessible workplace, where your individual contributions are valued, and where everyone is encouraged to feel a sense of connection and belonging. DPHI supports various employee affinity groups, practices flexible working, offers job share and workplace adjustments.

If excited by the information above, we look forward to receiving your application, including a copy of your resume and cover letter expressing your interest and suitability for the role.

Applications close Sunday 7 June 2026 at 11:55pm

Should you require further information about the role please contact Karl Fetterplace (Karl.Fetterplace@dpie.nsw.gov.au)

To enhance your account security, PageUp is introducing two-factor authentication (2FA). You can follow the step by step guide here. If you experience any issues please reach out on (02) 63637676 - HR Support, option 2, DPHI People Advisory, option 1.

A talent pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.

Please note to be eligible to apply for this position you must be an Australian or New Zealand citizen or permanent resident, or hold a valid Australian working Visa for the duration of the appointment. 

We encourage and support applications from people with disability. Please reach out to us to discuss any accommodations or adjustments that may be needed during the recruitment process, ensuring that you have every opportunity to showcase your talent, skills, and potential. Contact the Talent Team via talent.acquisition@dpie.nsw.gov.au or (02) 63637676​ - HR Support, option 2, DPHI People Advisory, option 1 and reference 'Request an Adjustment - Job Title and Reference Number'.

Check out our Aboriginal applicants guide to assist with applying for the role or contact our Aboriginal Career pathways team for a yarn.

Advertised: 22 May 2026 AUS Eastern Standard Time
Applications close: 07 Jun 2026 AUS Eastern Standard Time

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