O2C Senior Specialist - Billing UK&IE

We are a dynamic and forward-thinking customs services provider, committed to delivering exceptional customs solutions to our clients. With a strong focus on operational excellence, we are looking to strengthen our finance team by hiring a meticulous and proactive O2C Specialist - Billing to support our UK&IE operations.

We are looking for a detail-oriented O2C Specialist Billing to join our Finance team at Customs Support Group.

In this role, you will be responsible for executing end-to-end billing activities within the Order-to-Cash process, ensuring invoices are issued accurately and on time while delivering excellent support to both internal and external stakeholders. You will play a key role in maintaining billing accuracy, resolving invoice-related issues, supporting month-end activities, and contributing to process improvements across the billing function.

To be successful in this role, you should have a solid understanding of billing processes, strong analytical skills, excellent attention to detail, and the ability to work effectively in a fast-paced, international environment.

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  Perform end-to-end billing activities, including invoice creation, validation, and delivery.

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  Ensure invoices are issued accurately and within agreed service levels and contractual requirements.

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  Process credit notes, billing adjustments, corrections, and invoice cancellations.

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  Review and validate billing data to ensure completeness and accuracy.

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  Investigate and resolve billing discrepancies, invoice rejections, and customer queries.

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  Act as a point of contact for billing-related requests and support internal and external stakeholders.

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  Collaborate closely with Sales, Operations, Customer Service, Finance, and IT teams to resolve billing issues.

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  Support month-end closing activities by ensuring timely completion of billing transactions.

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  Maintain compliance with internal controls, company policies, and audit requirements.

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  Prepare and analyze billing reports and operational data.

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  Identify opportunities for process improvement, standardization, and automation.

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  Support system enhancements and ongoing implementation of Microsoft Dynamics Business Central.

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  Contribute to continuous improvement and transformation initiatives within the O2C function.

• 2–5 years of experience in Order-to-Cash, Billing, Accounts Receivable, or Finance Operations.

• Experience in a shared services (SSC) or international environment is considered an advantage.

• Good understanding of billing processes and financial principles.

• Experience working with ERP systems (Microsoft Dynamics Business Central, SAP, Oracle, or similar).

• Strong Excel skills and ability to analyze operational data.

• High attention to detail and strong organizational skills.

• Strong problem-solving and analytical capabilities.

• Ability to prioritize workload and meet deadlines in a fast-paced environment.

• Strong communication and stakeholder management skills.

• Proactive mindset and commitment to continuous improvement.

• Experience with Power BI, reporting tools, or automation initiatives is an asset.

• English knowledge – advanced (min. B2) level.