Senior Site Reliability Engineer (SRE)

It's an amazing time to join Dalet as we continue to shape the future of media production, management and distribution. Mature and stable like a large corporation, yet agile and growing like a start-up, Dalet is the perfect place for talented, internationally minded and highly motivated individuals looking to join a very dynamic company where things get done!

Dalet empowers media-rich organizations to transform their production and distribution workflows – accelerating media operations, maximizing collaboration and creating higher value from content. As a leading media technology and service provider with over three decades of innovation, our software solutions enable greater control, enhanced visibility and increased productivity for content professionals and storytellers around the globe. Leading organizations such as Fox Networks Group, Arsenal Football Club, MediaCorp, Audi, and the BBC trust Dalet to support their daily content operations. Our team is driven by a passion for media and committed to empowering a world where compelling stories are beautifully made, effortlessly told and thoughtfully delivered. Learn more at www.dalet.com.

• Revolutionize a big industry in a dynamic, fast-growing, yet mature, company
  
• Benefit from great career opportunities around the world
  
• Make the most of a truly collaborative environment with supportive leadership
• Evolve with cutting edge technologies (AI, Cloud, Cybersecurity…)
• Collaborate with talented and passionate team members
• Enjoy a fun working environment

The Senior SRE is responsible for deployment, updates, and operational support for environments hosting Dalet’s cloud-based solutions. This role ensures operational excellence, a seamless client experience, and continuous improvement across infrastructure and delivery processes. The ideal candidate combines strong technical capabilities with the ability to lead delivery through influence and hands-on engineering expertise.

• Act as a senior technical authority for APAC Site Reliability Engineering activities.
• Drive best practices in reliability, operations, and engineering standards.
• Promote technical excellence, collaboration, and accountability across stakeholders.

• Make infrastructure complexity transparent to both internal teams and customers, ensuring a consistently excellent client experience.
• Implement, track, and evolve service performance measures such as SLAs, SLOs, and SLIs.
• Anticipate risks related to service availability, capacity, performance regressions, and security vulnerabilities.
• Drive continuous improvement, including leading and facilitating Root Cause Analysis (RCA) activities.

• Ensure timely execution of deployments, upgrades, maintenance activities, and change requests.
• Anticipate workload, plan deliverables, and ensure qualification/validation of upcoming tasks.
• Collaborate closely with engineering to improve platform components, automation, and operational processes.

• Control and optimise infrastructure and operational expenditure across cloud and on-prem environments.
• Drive automation initiatives and enhance monitoring to improve reliability and reduce manual effort.
• Improve deployment workflows and operational tooling to support scalability and efficiency.

• Communicate proactively with internal stakeholders including Pre-Sales, Project Management, CSM, and TAM teams.
• Engage with customers as needed to ensure clarity, trust, and high-quality service.

• Timely Delivery of planned activities
• SLA & SLO Compliance
• Client Satisfaction & Feedback
• Operational & Cloud Cost Optimisation
• Continuous Improvement of operational practices

• Cloud platforms: AWS, Azure
• Containerisation & Orchestration: Kubernetes
• Infrastructure as Code: Terraform
• Configuration Management: Ansible
• Packaging & Deployment: Helm
• Databases: MariaDB, MongoDB
• Monitoring, observability, networking, and cloud security

Dalet is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.

We have a strict PSL in place. We only accept applications from agencies that have been invited to work on the role. Candidates’ resumes submitted directly to managers or HR will be considered unsolicited and no fee will be payable.