Creator Live Producer

• Own a portfolio of up to 25 live creators and serve as their main operational point of contact

• Lead bi-weekly 30-minute performance and planning calls for each creator

• Maintain scheduling discipline across your portfolio - deadlines don't slip on your watch

• Track deliverables, flag risks early, and drive resolution before things escalate

• Prepare a run-of-show for each weekly live stream and align creators in advance

• Monitor streams in real time - chat support, quality checks, sponsored product integration

• Deliver post-stream recaps with performance feedback and optimization notes

• Ensure consistent adherence to production standards across your full portfolio

• Track streaming commitments and contract compliance across all 25 creators

• Monitor engagement metrics and identify underperformance trends early

• Escalate risks appropriately and maintain accurate CRM and reporting documentation

• Manage multiple stakeholders simultaneously without losing quality or detail

• Maintain structured dashboards and a consistent reporting cadence

• Operate within a standardized production framework - and help improve it over time

• You have 2–4 years of experience in account management, creator management, or digital operations - ideally at an agency

• You have hands-on experience supporting live streaming or digital content programs - you understand the pace, the prep, and what it takes to execute in real time

• Your English is fluent. You write clearly, communicate confidently, and are fully comfortable in client-facing conversations in English

• You've managed multiple accounts or clients at the same time and have a real system for keeping everything organized and on track

• You're the person who follows up before they're asked. Nothing falls through the cracks on your watch

• You're comfortable reading performance data and turning it into clear, actionable next steps

Darkroom is an equal opportunity workplace—we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.