Destination Auto Group

• Competitive compensation rates!
• Group health benefits program: extended dental & health, vision care, massage therapy, etc.
• Comprehensive training and professional development program.
• An environment that is friendly, respectful, collaborative and ultimately supports your success.
• Career advancement opportunities!

• →Provide a concierge approach to the guest purchasing experience – warm, inviting, engaged.
• →Lead daily, weekly, monthly training efforts for Guest Advisors
• →Present purchase options to guests.
• →Monitor and manage all Guest Advisor lead pipelines using Dealer Socket CRM tools.
• →Perform daily manager follow-up phone calls.
• →Drive traffic into the dealership by scheduling appointments with in-house Guest Advisors.
• →Promote new business and contribute to company’s customer base and referral network.
• →Maintain focus on the customer experience and actively pursue high CXI results.
• →Develop expert knowledge of our products and accessories.
• →Full training will be provided.

• Previous automotive experience required.
• Previous client support experience is required.
• Demonstrated aptitude for building client relationships and creating business opportunities.
• Passion for customer service. You enjoy talking with them, identifying their needs, ensuring a positive customer experience.
• Excellent verbal and written communication skills. English fluency is required, ability to speak 2nd language (Mandarin/Cantonese) is an asset.
• Driven to succeed, self-starter, with a strong work ethic.
• Coachable and open to continuous learning and development.
• Effective negotiator and possess a great deal of professionalism.
• Strong computer skills (including MS Office suite proficiency).
• Valid VSA License preferred but not mandatory.
• Valid BC Driver’s License, with a clean driver’s abstract

If this sounds like you submit your resume to our human resources team today.

Destination Auto Group is an equal opportunity employer.