Implementation Specialist

At DevSavant, we are a trusted technology partner specializing in Software Development, Data Engineering, AI/Machine Learning, Cloud Solutions, Automation Testing, and UI/UX Design. We deliver innovative, high-quality solutions with a focus on excellence and results. Our people are at the heart of everything we do, fostering a culture of growth and well-being. Join us and thrive in a supportive, success-driven environment.

Key Responsibilities:

• Guide clients through the implementation process of the client PRM solutions

• Configure and customize PRM platforms according to client requirements

• Conduct discovery sessions to understand client needs and business processes

• Create and maintain project timelines and implementation schedules

• Provide technical guidance and best practices to clients

• Document client requirements and configuration specifications

• Collaborate with internal teams including support, development, and sales

• Deliver platform training to client teams

• Troubleshoot technical issues during implementation

• Ensure successful client onboarding and platform adoption

• Clear verbal communication

• Written communication

• Active listening

• Presentation skills

• Time management

• Prioritization

• Organization

• Attention to detail

• Multitasking

• Relationship building

• Customer service orientation