Product Trainer

Description

Digitain is seeking a professional to take the position of Product Trainer in the Company's growing and creative team. He/she will be responsible for identifying employees’ training needs, creating instructional materials, developing annual training programs and conducting training sessions. The product trainer will offer a structured learning experience, evaluate the effectiveness of training programs, organize and handle tests for new and current employees.

Responsibilities

• Collect information about the product cooperating with the appropriate teams and specialists, and doing research in the frames of the program
• Create and develop training course material according to the appropriate levels using as a source the collected and existing data about the Product
• Prepare effective presentations with Canva, Microsoft PowerPoint and other Instructional programs
• Prepare the speech for the onsite and online training sessions and conduct them for new and current employees
• Create interactive quizzes and games for these training sessions
• Track, report, and evaluate the effectiveness of training solutions and make changes to programs based on feedback, analysis and recommendations
• Evaluate the knowledge of training participants to determine training needs and effectiveness
• Prepare streamed video content for the online learning platform
• Prepare and conduct performance tests for different department employees according to the requirements

Requirements

• University degree.
• Minimum 2-year work experience in the field of teaching/training or in customer service
• Excellent interpersonal and communication skills (oral and written) and training handling skills
• Competent speech, ability to motivate and persuade
• Knowledge of MS office, good knowledge of PowerPoint, and Internet navigation skills. Knowledge of Canva is a plus
• Proficiency in Armenian, Russian and English - both oral and written
• Analytical thinking, open to changes and quick orientation skills
• Responsible, hardworking, creative, initiative and flexible personality
• Ability to work under pressure and deal with strict deadlines
• Ability to prioritize and simultaneously perform different tasks