Housekeeper

JOB DESCRIPTION: HOUSEKEEPER
REPORTS TO:     Housekeeping Supervisor
CLASS:               Full-Time
TYPE:                  Hourly

PRIMARY ROLE:
The housekeeper is responsible for cleaning all areas of the Hospital as assigned. The housekeeper 
will ensure that all areas within the hospital (i.e. reception area, waiting rooms, bathrooms, 
treatment rooms, wards, operating room, laundry, etc.) are well maintained and sanitary at all 
times.  Equipment and tools used in cleaning are maintained, cleaned, and stored in their 
designated areas.

Performs routine and delegated duties according to departmental policies.

RESPONSIBILITIES:
•  Must be versatile to work in area assigned including but not limited to: the Medical/Surgical 
    Ward, Operating Theater, Laundry, and Outpatient Department.
•  Dust and polish furniture and clean walls.
•  Sweep and mop all the floors.
•  Empty waste receptacles in each assigned area on the shift.
•  Keep housekeeping department supply cabinet neat and stocked.
•  Maintain clean sanitary bathrooms at all times.
•  Ensuring bathrooms supplies are available and replace bathroom supplies as needed.
•  Make rounds through designated areas to continuously keep neat and tidy, cleaned and sanitized.

PARTICIPATION IN COMMITTEE ACTIVITIES:

The employee, as part of his/her job description shall take part in the activities of any committee 
that he/she is assigned by his/her supervisor, and is expected to attend all scheduled meetings. 
The employee further agrees to be an active participant in assigned activities related to DH 
attaining and maintaining Joint Commission International (JCI) Accreditation.

ON-CALL EMPLOYEE:

The Employee may on occasions be subject to “call out” and when called is required to respond 
within thirty minutes, and to report for duty at the Hospital within one hour of receiving the 
call, unless they have obtained approval to the contrary. All employees are expected to be 
available in the event of emergencies.
Failure to do so constitutes a serious breach of contract, which may lead to disciplinary action 
including termination of employment. Notwithstanding the preceding requirements, in accordance with 
the Labour Law, you shall not be required to be on duty more than six days in any seven-day period, 
unless mutually agreed by you and the department manager.

QUALIFICATIONS / KNOWLEDGE REQUIREMENTS:
•  High School Diploma preferred.
•  1-year experience in housekeeping.
•  Excellent communications skills; strong people skills, team player. Able to communicate easily 
    across different hierarchical levels.
•  Detail-oriented and ability to multitask.

ADDITIONAL SKILLS & ABILITIES:
•  Understand and follow oral and written instructions.
•  Ability to set priorities and respond appropriately to urgent requests.
•  Establish and maintain good working relationships with other members of the team.
•  Physical Abilities to complete job duties which include lifting, standing, walking, ability to 
    push, pull, climb, stoop, kneel, reach overhead and rotate trunk for prolonged periods
•  Ability to set priorities and respond appropriately to actual and/or potential life-threatening 
    situations.
•  Ability to work effectively and efficiently under pressure in a stressful environment.

ACCOUNTABILITY:

The Housekeeper will be accountable to the Housekeeping Supervisor with secondary reporting lines 
to the Facilities Manager or his designate.

PHYSICAL, MENTAL & ENVIRONMENTAL REQUIREMENTS:

•  Employee is required to stand, walk, climb, sit, push, pull stoop, kneel, reach overhead use 
    hands and fingers and rotate trunk for prolonged periods.
•  Some lifting of objects is required for up to 45lbs.
•  The noise level in the work environment is usually quiet.
All requirements may be modified to reasonably accommodate individuals with disabilities.