Associate Operations Manager, Engineering Testing

DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last-mile logistics in the long term. If you have a passion for applying robotics solutions in a service used by millions of people, then we want to talk to you!

We’re looking for an experienced operations leader to manage and scale our Robot Engineering Testing organization. In this role, you will oversee operators and team leads across multiple levels, ensuring safe, efficient, and high-quality execution of testing and deployment activities.

You will be responsible for driving operational performance, defining scalable systems and workflows, and aligning closely with engineering, product, and program teams. As a key leader within Dev Testing Operations, you will play a critical role in shaping how we validate and deploy autonomous technologies in real-world environments.

• Own the testing operations organization, managing operators and team leads across multiple levels. 
• Set the strategic vision for testing and deployment, aligning operations with engineering and product roadmaps
• Drive day-to-day operational performance, ensuring safe, efficient, and high-quality execution across environments
• Build and scale workflows, processes, and systems to support growing testing complexity and deployment needs
• Champion a strong safety culture, setting standards and ensuring consistent adherence across all operations
• Partner cross-functionally with engineering, product, TPM, and deployment teams to improve system performance and readiness
• Leverage QA, data, and reporting to identify trends, risks, and opportunities for operational improvement
• Develop and mentor team members and leaders, building a high-performing, accountable organization
• Represent testing operations in leadership discussions, providing insights and recommendations to guide strategy

• 4+ years of experience in robotics, autonomous systems, or complex operational environments
• Proven experience leading teams and developing leaders in fast-paced, cross-functional settings
• Strong ability to balance strategic thinking with operational execution
• Experience scaling operations, processes, and workflows in growing organizations
• Deep commitment to safety, operational excellence, and continuous improvement
• Strong collaboration and communication skills, with the ability to influence cross-functional stakeholders
• Experience with data-driven decision-making and performance metrics
• Proficiency with tools such as Jira, Slack, Google Workspace, Linux, GitHub, or similar platforms
• Ability to adapt and lead effectively in dynamic, evolving environments

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023.  We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144.