Clinical Research - Intern

Serve as the on-the-ground product expert at customer and clinical sites across the Houston area and beyond.

Support product rollouts, software and hardware updates, and configuration changes at customer facilities.

Troubleshoot product issues in the field and coordinate resolutions with the engineering and product teams in India.

Assist with the planning and execution of clinical studies, ensuring adherence to protocols and timelines.

Collect, document, and relay clinical observations, product performance data, and user feedback to the product team.

Coordinate with clinical staff, IRBs, and site administrators as needed.

Deliver product training sessions to clinical end-users, hospital staff, and internal sales or operations teams.

Develop and refine training materials, quick-reference guides, and onboarding documentation.

Ensure customers are confident and effective in using Dozee products post-deployment.

Act as the voice of the customer — systematically capturing qualitative and quantitative product feedback.

Identify usability gaps, feature requests, and workflow friction points; synthesize insights for the product roadmap.

Participate in regular product reviews and feedback sessions with the India-based product team.

Communicate effectively with the product, engineering, and clinical teams.

Coordinate with U.S.-based sales, operations, and customer success teams to align on customer needs and priorities.

Represent Dozee professionally at client sites, trade events, and healthcare settings.

1–3 years of experience in a clinical, medtech, or healthcare technology environment.

Familiarity with patient monitoring systems, wearables, or nursing home clinical workflows.

Prior experience in a field application, clinical specialist, or technical support role.

Exposure to clinical research protocols, IRB processes, or GCP guidelines.

Ability to travel domestically on an occasional basis as business needs require.