Senior Accounts Receivable - Team Lead

At Dulcedo, talent management is not about volume - it’s about strategy, structure, and long-term vision. We are a full-service talent management agency specializing in the representation of creators, influencers, athletes, models, and entertainment talent across North America and internationally.Our mission is to build scalable, sustainable careers for our talent while delivering white-glove service to the brands and partners who collaborate with them. We believe in strong systems, thoughtful recruitment, and intentional growth, not short-term wins or reactive hiring.

Dulcedo is the largest multidisciplinary talent management group in Canada and a recognized leader across the US and North American markets. We manage the global careers of 500+ models, hundreds of Olympic and professional athletes, and a growing roster of top-tier digital creators, influencers, and streamers. With offices in Montreal and Toronto and an extensive network across Los Angeles, New York, Miami, and beyond, Dulcedo operates at the intersection of talent, culture, and entertainment.

At the core of Dulcedo’s values and recruitment process is a strong commitment to Diversity, Equity, and Inclusion. Our current workforce is a celebration of diverse ethnic backgrounds, races, gender identities, sexual orientations, abilities, and lived experiences. Our continued mission is to recruit, support, and grow talent in a way that ensures equal opportunities for all applicants. 

Above all, Dulcedo is a people-first organization. Our team is made up of ambitious, collaborative, and high-performing individuals who care deeply about culture, integrity, and impact. Proudly certified as a Great Place to Work, we foster an environment where people are empowered to grow, challenge themselves, and do meaningful work alongside industry-leading talent.

As the Senior Accounts Receivable Team Lead, you will take ownership of Dulcedo’s Accounts Receivable function and play a critical role in protecting the company’s cash flow and financial health. 

This is a senior, hands-on leadership role responsible for overseeing the AR process end-to-end, from customer onboarding and billing through collections, cash application, reconciliations, escalation, and reporting. You will establish priorities, monitor performance, resolve complex issues, and ensure the AR function operates efficiently and consistently. 

Working closely with Finance, Agents, Talent Management, Operations, and customers, you will act as a key point of escalation for outstanding payments and collection matters. You will also support the development of the AR team and continuously identify opportunities to improve processes, tools, and reporting. 

The ideal candidate is an experienced AR professional who can take full ownership of the function, provide strong day-to-day leadership, and bring the level of expertise and autonomy required to significantly reduce the operational burden on Finance leadership.

As an equal opportunity employer, we are committed to making sure everyone feels included, supported, and valued. Should you require any accommodations during the application process, please write to talentacquisition@dulcedo.com and we will adjust the process to your needs.