Dyne Care Partner - Northern California

Field Basedmid

OtherPartner

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Quick Summary

Key Responsibilities

Patient & Caregiver Support Serves as a primary point of contact for patients and caregivers throughout the treatment journey Provides individualized education on disease state, therapy,

Requirements Summary

Patient & Caregiver Support Serves as a primary point of contact for patients and caregivers throughout the treatment journey Provides individu

Technical Tools

OtherPartner

Dyne Therapeutics is focused on delivering functional improvement for people living with genetically driven neuromuscular diseases. We are developing therapeutics that target muscle and the central nervous system (CNS) to address the root cause of disease. The company is advancing clinical programs for Duchenne muscular dystrophy (DMD) and myotonic dystrophy type 1 (DM1) as well as a preclinical programs for facioscapulohumeral muscular dystrophy (FSHD) and Pompe disease. At Dyne, we are on a mission to deliver functional improvement for individuals, families and communities. Learn more at https://www.dyne-tx.com/, and follow us on X, LinkedIn and Facebook.

Responsibilities

~2 min read

→Bachelor’s degree in nursing, social work, or a related healthcare field preferred
→RN, Social Worker, or equivalent healthcare experience preferred
→8+ years of healthcare or related experience, including 5+ years of directly relevant experience in patient services, reimbursement, case management, field education, specialty pharmacy, or care coordination
→Experience supporting specialty, rare disease, or infused/provider-administered therapies preferred
→Working knowledge of payer coverage, reimbursement pathways, and access processes (e.g., prior authorizations, appeals, denials)
→Demonstrated ability to build relationships across patients, caregivers, healthcare providers, and cross-functional teams
→Strong communication, organizational, and problem-solving skills
→Ability to work independently in a field-based environment
→Ability to operate effectively in a dynamic environment requiring responsiveness and adaptability
→Ability to travel extensively within assigned geography (up to 50–80%)
→Flexibility to support patient and provider needs outside standard business hours, including evenings, weekends, and holidays as required
→Ability to respond to time-sensitive patient access and treatment coordination needs in a compliant and professional manner
→Demonstrated accountability and sound judgment in managing urgent or complex patient situations
→Maintains a patient-first mindset during critical treatment milestones, including therapy initiation, infusion scheduling, access challenges, and treatment interruptions

MA Pay Range

$190,000—$225,000 USD

The pay range reflects the base pay range Dyne reasonably expects to pay for this role at the time of posting. Individual compensation depends on factors such as education, experience, job-related knowledge, and demonstrated skills.

The statements contained herein reflect general details as necessary to describe the principles functions for this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise balance workload.

Dyne Therapeutics is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.