Senior Product Manager

Riverbed, the leader in AIOps for observability, helps organizations optimize their users’ experiences by leveraging AI automation for the prevention, identification, and resolution of IT issues. With over 20 years of experience in data collection and AI and machine learning, Riverbed’s open and AI-powered observability platform and solutions optimize digital experiences and greatly improve IT efficiency. Riverbed also offers industry-leading Acceleration solutions that provide fast, agile, secure acceleration of any app, over any network, to users anywhere. Together with our thousands of market-leading customers globally – including 95% of the FORTUNE 100 – we are empowering next-generation digital experiences. Learn more at riverbed.com

Position: Senior Product Manager, Aternity (DEX)

Location: Home Office, United Kingdom

Aternity is Riverbed’s Digital Employee Experience (DEX) platform, helping enterprise IT organizations understand, measure, and improve how employees experience applications, devices, and digital services. The platform turns large volumes of endpoint and experience data into actionable insights that guide IT decisions and investments. This role focuses on the Aternity DEX product, including experience analytics, insight generation, and how these capabilities are positioned to customers and the market.

• →Serve as a senior customer-facing product leader, engaging directly with enterprise customers partners, and field teams to gather insights and validate product direction.
• →Lead outbound product activities such as roadmap and vision presentations, analyst briefings, customer workshops, and collaboration with product marketing, with a focus on driving adoption, competitive differentiation, and market positioning.
• →Influence product strategy and roadmap for key areas of the Aternity Digital Employee Experience platform, ensuring priorities reflect real customer needs, market dynamics, and competitive differentiation.
• →Translate market, customer, and business needs into clear product priorities and requirements, ensuring that feedback from the field and competitive landscape directly shapes roadmap decisions
• →Develop customer-facing materials including competitive positioning, product narratives, and field enablement content.
• →Collaborate with engineering, data, and UX teams to guide execution while maintaining a strong focus on outcomes and differentiation.
• →Help shape the evolution of Aternity’s analytics and AI driven capabilities to deliver differentiated, meaningful insights.

• Significant experience as a Product Manager in enterprise software, ideally in DEX, IT operations, analytics, or adjacent domains.
• Strong business acumen with the ability to clearly articulate product value, positioning, and tradeoffs to customers and stakeholders.
• Proven comfort engaging directly with customers and external audiences in strategic, customer-facing settings.
• Ability to span technical and business concerns, working effectively with engineering while keeping decisions grounded in customer impact.
• Clear, confident communicator who can translate complex concepts for technical and non-technical audiences.
• Experience operating in globally distributed teams and fast-moving product environments.

With a 20-year history of innovation, Riverbed is agile and proven—and we continue to disrupt the market with differentiated solutions that help customers deliver secure, seamless digital experiences and accelerate enterprise performance. We are relentlessly customer-first: we listen, learn, and act with urgency to solve real problems and earn trust every day. We pair bold ideas with operational efficiency, simplifying how we work, focusing on what matters most, and delivering with quality and speed. Fueled by a will to win, we set ambitious goals, hold ourselves accountable, and raise the bar through measurable outcomes. At the center of it all are our people—bringing our best selves to work with a shared commitment to excellence, transparency, and open communication. We strive to be an inclusive, fair, and enjoyable workplace where respect and wellbeing are prioritized. We are committed to our people, partners, and customers while supporting the communities where we work and live. It’s the Power of WE that binds us together and drives high-impact success.

Riverbed is an equal employment opportunity/Affirmative Action (EEO/AA) employer and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, physical disability (including HIV and AIDS), mental disability, medical condition, pregnancy or child birth (including breast feeding), sexual orientation, genetics, genetic information, marital status, veteran status or any other basis protected by and in accordance with applicable federal, state and local laws.

Check us out on:www.riverbed.com@LifeAtRiverbed

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