Parts Supervisor

Our client is seeking an experienced Parts Supervisor to join the Cape Town team, · Supervise the parts department · Implement and manage inventory control systems to track parts turnover and adjust stock levels accordingly. · Organize, oversee and conduct physical inventory counts and audits to ensure accuracy in stock levels and identify discrepancies. · Oversee and conduct goods receiving and dispatch ensuring all paperwork is correct and goods movement are in good order and handled timeously. · Ensure that customer orders are picked daily, packed securely, labelled correctly, and dispatched accurately using IFS. · Coordinate with the service department to ensure timely sourcing and delivery of parts required for repairs and maintenance. · Maintain relationships with the buying and shipping departments to ensure acceptable delivery schedules. · Handle customer inquiries and complaints regarding parts availability, pricing, and warranty issues, providing solutions to ensure customer satisfaction. · Handle customer inquiries and complaints regarding parts availability, pricing, and warranty issues, providing solutions to ensure customer satisfaction. · Maintain the parts store and site to a safe and clean standard to ensure ease of availability of stock. · Ensure safe working practices and to allow the site to function efficiently and in compliance with safety legislation. Requirements · Grade 12 · Sales & Marketing qualification preferred · Minimum 2 years relevant experience in the material handling, earthmoving or automotive parts industry · Counter sales experience · Proficiency in MS Office