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Feldinc10h ago
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FCP Operations Manager

United StatesUnited States·EllentonFull Timemid
OperationsOperations Manager
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Quick Summary

Overview

The FCP Operations Manager supports day-to-day operations for the Domestic FCP touring business. This role partners cross-functionally to keep touring units operationally ready by coordinating staffing workflows, onboarding and compliance processes, training support, vendor/agency coordination, and…

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The FCP Operations Manager supports day-to-day operations for the Domestic FCP touring business. This role partners cross-functionally to keep touring units operationally ready by coordinating staffing workflows, onboarding and compliance processes, training support, vendor/agency coordination, and contributing to continuous improvement of operational processes.
  • Coordinate staffing workflows for touring units, including requisition intake, interview scheduling support, and status tracking in the applicant tracking system (ATS).
  • Support onboarding execution (paperwork routing, start-date coordination, system access requests, and basic compliance tracking) in partnership with HR/Payroll.
  • Maintain operational trackers and reporting (e.g., staffing rosters, onboarding status, unit needs) using Microsoft Excel; provide clear summaries for leaders and partners.
  • Serve as a central point of contact for operational questions from field/touring teams and route issues to the appropriate internal partner (IT, warehouse/logistics, payroll, accounting, legal, etc.).
  • Coordinate training-related logistics and communications for touring staff (scheduling, materials distribution, completion tracking) in partnership with Learning/Training stakeholders.
  • Support vendor/agency coordination as needed, including invoice intake, documentation, and follow-up to ensure timely processing.
  • Partner with internal teams to improve operational processes, templates, and documentation.
  • Handle sensitive information with discretion and maintain accurate records in accordance with internal policies.
  • Support research and development efforts by researching and workshopping new food products.
  • Support evaluation of equipment options to improve durability and efficiency in the road/touring environment.
  • Bachelor’s degree and 3–5 years of related experience, or an equivalent combination of education and experience.
  • 1–3 years of concessions or related experience in a touring or live entertainment environment.
  • Advanced proficiency in Microsoft Excel and Word (including pivot tables, lookup functions, and spreadsheet management).
  • Experience supporting recruiting and onboarding for high-volume or field/road-based roles.
  • Experience with invoice processing, purchase orders, or vendor management.
  • Experience partnering with cross-functional operational teams (IT, warehouse/logistics, payroll, accounting, etc.).
  • Experience supporting training coordination and completion tracking.
  • Strong organizational skills with the ability to manage multiple priorities, deadlines, and stakeholders.
  • Strong written and verbal communication skills, including the ability to communicate effectively with field staff and corporate partners.
  • Strong internet research skills and ability to synthesize findings.
  • Ability to travel and work a flexible schedule, including hours aligned to touring operations.

    • Location & Eligibility

    Where is the job
    Ellenton, United States
    On-site at the office
    Who can apply
    US

    Listing Details

    Posted
    May 11, 2026
    First seen
    May 11, 2026
    Last seen
    May 11, 2026

    Posting Health

    Days active
    0
    Repost count
    0
    Trust Level
    60%
    Scored at
    May 11, 2026

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